- 3+ years of customer service or sales experience
- High-volume calling experience
- Passion for customer experience
- Willingness to learn new technology and data
- Problem-solving skills with ability to articulate value and business process
- Coaching or training delivery experience
- Excellent MS Office skills
- Email, phone, and video tool experience
- Salesforce.com or similar CRM experience
- Improve customer retention and revenue growth
- Achieve defined metrics by promoting product sales
- Conduct monthly/quarterly consultative reviews and health checks
- Create talk tracks and use predictive data to identify 'at-risk' customers
- Maintain channel health and satisfaction levels
- Manage channel escalations and coordinate resolution
- Guide calls with channel partner to share best practices
- Create and deliver training to sales team
- Manage high volume of customer contacts
- Work with cross-functional teams to improve sales processes
- Maintain CRM hygiene
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Yokohama Concentrix Full timeDescription · Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. You Have · 3+ years of prior experience working in a customer service or sales capacity · Experience of h ...
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Tokyo Waters Corporation Regular jobs.contract_type_full_time責任者 · 臨床・法医学分野の顧客のLCおよびLC-MS/MSシステムにサービスとサポートを提供し、お客様の機器に保守サービスを提供し、機器の修理依頼に迅速な対応を提供することで、お客様の稼働時間を確保します。また、営業支援活動や新製品情報の提供などを行います。 · UPLCおよびXevoシリーズタンデム四重極システムのサービスに関するウォーターズの社内資格 (採用後に必要な社内資格を取得していただきます。) · MassLynxソフトウェアの操作、作業経験 · UPLCおよびMSのサービス業務経験が3-5年 · 工学、化学など理工系の学士号以上 · 資 ...
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Tokyo AnaplanAnaplan powers back-office system connectivity for Fortune 50 companies like Coca-Cola, LinkedIn, and Adobe. Our platform uses native AI capabilities to connect financial, strategic, and operational plans in real-time, giving businesses the power to anticipate change and stay ahe ...
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Tokyo Waters CorporationOverview · 組織構造 · ウォーターズ・クリニカル・ビジネス・ユニット(CBU)は、臨床および法医学市場に焦点を当てたビジネスユニットです。世界の地域ごとにマーケティング、営業、サービス部門をまとめたチームが編成されており、アジア・オセアニア地域はAPACチームが担当しています。APACチームのサービス部門としてCBUカスタマーサクセス・チームがあり、お客様が確実に目標を達成できるようにすることに専念するサービスエンジニアとアプリケーションスペシャリストで構成されています。このチームは、APAC全域をカバーするチームであり、各国Watersの ...
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Tokyo SASAssociate Customer Success Renewal Specialist · Job Locations JP-Tokyo Requisition ID 20061244 Job Category Customer Success Travel Requirements 25% Nice to meet you · We're a leader in data and AI. Through our software and services, we inspire customers around the world to t ...
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Tokyo Rakuten Full timeDescription · Job Title: Corporate Culture Promotion Specialist · The Corporate Culture Division at {company} is responsible for fostering a positive corporate culture that supports the well-being of individuals, organizations, and society. · We are seeking a skilled Corporate Cu ...
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Tokyo WileySenior Specialist, People Business Partner · Location: Tokyo, Japan · Salary:¥8,000,000 - ¥12,000,000 per year · Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring yo ...
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Yokohama Bosch Full timeCompany Overview · Bosch Corporation has been driving innovation in the automotive industry for decades. As a leading supplier of car equipment, Bosch supports market expansion and global growth through forward-looking technologies such as eco-friendly, cost-effective, and safe s ...
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Yokohama 3M Full timeAbout 3M · ">3M is a company committed to innovation, providing the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. · Job Description · ">At 3M, we apply science in collaborative ways to improve liv ...
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Yokohama Epic Games Full time**What Makes Epic Successful?** · Epic Games' success is built on a talented, passionate team. We pride ourselves on creating a collaborative, welcoming, and creative environment where innovative ideas thrive. · Being part of Epic means being part of a team that continually striv ...
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Yokohama Bosch InternJob Description · Bosch Vehicle Mobility Global HR Business Partner Assistant Internship Opportunity. · We are seeking an intern to assist in the planning and execution of human resources strategies for the Vehicle Mobility business unit. The successful candidate will support HR ...
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Kanagawa Prefecture ReachExt K.K. Full timeJob Title: Application Support Specialist · Description: · We are seeking a skilled Application Support Specialist to join our team at {company}. The successful candidate will be responsible for providing hands-on application support for COTS applications, monitoring, and providi ...
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Yokohama Bruker EmployeeOverview · Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker's high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and ...
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Yokohama arm limitedJob Description · At the heart of the world's most sophisticated digital products lies Arm's technology, enabling the creation of new markets and transformation of industries and society. We craft scalable, energy efficient-processors and related technologies to deliver the intel ...
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AI Engineer
3日前
Yokohama Lenovo Full timeJob Title: · Software Developer - AI API Integration · About the Organization · The Lenovo Japan Yokohama Office, specifically the Yamato Laboratory, serves as the core development center for ThinkPad notebook PC products. The Strategic Innovation Center within this office is res ...
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Localization Tester
2週間前
Yokohama LionbridgeLocalization Tester · Has your character ever fallen into textures? Do you find it irritating when every car is driven the same regardless of the rear/front drive used, or the surface on which you are driving? Do you want to improve and influence games with us? Test them before r ...
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Yokohama 3010 K-T LTD Japan Full timeJob Summary · We are seeking a highly skilled and experienced Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical support to field engineers, technicians, and product support teams. This includes troubleshooting comp ...
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個別進学指導塾「」 日吉校
2日前
Yokohama TOMAS仕事情報 · TOMASは「生徒一人に講師一人」のマンツーマン指導方式。 · TOMAS · は個々の生徒の学習速度に応じて作成したオリジナルカリキュラ · ムをベースに、講師一人が生徒一人を教える完全1対1の個別指導 · 方式により、小学生・中学生・高校生を対象とした受験・進学指 · 導を行っております。指導経験を活かして力を発揮してください。 · 1対1で指導もしやすい · 1対1の完全な個別指導方式ですので、複数の生徒や集団を · 担当するのとは違い、これまで培ったスキルを目の前の一人の生 · 徒に注力することができます。保護者への連絡やカリキュラ ...
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Yokohama Vitesco TechnologiesJob Title: Technical Scouting and Research Specialist · The successful candidate will define the medium and long-term direction of Vitesco Technologies to achieve clean, sustainable mobility through technical scouting and research/advanced development. · This role is part of the ...
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Yokohama DNV Full timeOur sustainability services encompass finance, decarbonization, supply chain management, and risk management. We are seeking a skilled professional to drive sales of consulting, research, evaluation, and third-party audit services in the sustainability fields. · Main Responsibili ...
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HR Coordinator
3日前
Yokohama BSI Full timeJob Title: HR Coordinator · Location: Yokohama, Japan · We are seeking an experienced and dynamic HR Coordinator to join our team in the Yokohama, Japan office on a permanent basis. The successful candidate will work with local operations, providing efficient HR and administratio ...