Tokyo, Japan ReachExt K.K.


We are seeking a highly motivated cloud & data-savvy pre-sales specialist with experience designing solutions for large enterprise clients. The Customer Solutions Lead reports into the Head of DXG Customer Solutions and carries TCV (Total Contract Value) & Revenue targets for his defined scope.

What you would be doing:

  • Work closely with Account Managers to qualify customer needs, design proposals and follow opportunities until closure;
  • Contribute to all business and technical discussions with customers and partners
    to define best solutions to address customer challenges;
  • Define engagement strategy with customer to solve their specific challenges;
  • Design Cloud & Data solutions that address client business problems and meet
    their technical requirements;
  • Generate new leads by approaching new prospects (together with Account
    Managers) and promoting Software Cloud, Data and DX Consultancy services;
  • Lead and coordinate complex RFP proposals with other team members and other
    Business Units;
  • Deliver trainings to local Account Managers and Pre-Sales teams about our Digital
    Transformation portfolio (Cloud, Data, DX Consultancy services);
  • Responsible for keeping track of and reporting customer opportunities and actions
    in CRM tool.

Skills and Competencies:

  • 10+ years experience in a Pre-sales role in the technology sector; 
  • Strong knowledge of Cloud, Data, Digital Transformation and ability to quickly
    learn new technologies;
  • Proven experience interacting with C-level executives. Able to qualify business and
    technical challenges and articulate value proposition;
  • Creative problem solver, able to handle stressful situations with professionalism;
    Excellent listening and presentation skills;
  • Fluent in written and spoken English;
  • Cloud and data platform certifications (AWS, Azure, GCP, AliCloud, Oracle, IBM,
    Snowflake, Databricks, Dataiku) are a big plus.



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