【フルリモート】結婚相談所の営業事務スタッフ/子育て支援あり/フレックス制
正社員/職種未経験OK/業種未経験OK/内定まで2週間/転勤なし/残業月20h以内
----- 募集要項 -----
【職種名】
【フルリモート】結婚相談所の営業事務スタッフ/子育て支援あり/フレックス制
【仕事内容】
入会事務は、ナレソメ予備校へのご入会が決定した会員様を、活動開始までしっかりとフォローし、安心して婚活をスタートできるようサポートするポジションです。
お客様との初期接点を担うコンサルからバトンを受け取り、書類提出依頼や質疑応答対応、プラン変更のフォローやオプション提案まで、活動準備におけるきめ細やかな支援を担当します。その他、裏方として様々な事務関係のお仕事をお願いする場合がございます。
会員様が「これから頑張ろう」と前向きな気持ちで活動を始められるよう、不安や疑問を解消し、安心感を届けることがあなたのミッションです。
【主な業務内容】
・コンサルから引き継いだ会員様の情報確認とフォロー開始・活動開始に必要な書類の提出依頼・内容確認・リマインド
・会員様からの質疑応答への対応(LINE)
・プラン変更時の手続きやフォロー対応
・会員様の状況に応じたオプションサービスの提案
・社内コンサル・プランナーとの連携や進捗管理・写真撮影などのスタジオ手配・予約・CRMツールの入力や運営管理
・データ入力など
※株式会社ナレソメ/ナレソメ予備校は一般社団法人結婚相手紹介サービス協議会(JMIC)の会員です。
【応募資格】
必須:PCスキル(Word、Excelを触れる程度)
歓迎:Googleドライブ、スプレッドシート、Chatwork、公式LINEアカウントでの作業経験
【募集背景】
事業拡大による増員、1名緊急募集
【雇用形態】
正社員
【勤務地】
フルリモート(完全在宅)
<事業所>
東京都港区北青山3丁目2−5
- 転勤なし
- テレワーク・在宅OK
【勤務時間】シフト制
1日あたりの実働時間:最大8時間/日
標準労働時間:1日あたり8時間
フレキシブルタイム:
始業12:00以前、終業19:00以降
※1日あたり労働時間の調整可能(3〜9時間)
※2〜3時間の中抜け休憩可能
※基本的には土日にも稼働していただきます(応相談可能)
【給与】
月給 23万5,000円〜29万7,000円
※想定年収 300万円〜400万円
上記額にはみなし残業代を含みます。※超過分は全額支給いたします。
みなし残業代 16,000円 以上
みなし残業時間 10時間
上記額には固定残業代10時間分(月1万6,000円〜2万円分)を含みます。超過分は全額支給します。
※試用期間は3ヶ月で、その間の雇用形態は正社員です。そのほかの条件に変更はありません。
賞与は業績に応じて年2回を予定。
【試用期間】試用期間あり
試用期間の長さ:3ヶ月
雇用形態、給与は本採用時と同じです。
【休日休暇】
完全週休2日制
完全週休2日制
年間休日:122日(月9-11日、シフト休)
・特別休暇:年3日(結婚記念日、誕生日、パートナー誕生日)
※3ヶ月の試用期間終了後、申請可能
・有給休暇
・慶弔休暇
・育児休暇
・年末年始休暇
・アップデート定休日(毎月第三木曜日)
【福利厚生・待遇】
- 交通費支給あり
- 雇用保険
- 労災保険
- 厚生年金
- 健康保険
- 服装自由
- フレックス・フルリモート勤務可
- 資格取得支援・手当あり
- 育児支援・託児所あり
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