透析業務支援システム納品後のIT保守サポート・サポートデスク業務及び
サポートメンバーのマネージャー業務をして頂きます。
【具体的には】
IT保守サポート・サポートデスク業務
・電話、リモート環境を利用したサポート
・システムの操作説明
・不具合発生時の原因調査(導入や開発チーム連携)
・システムの設定変更や検証(動作確認)
・リプレイス機器導入のご相談の対応
マネージャー業務
・サポートメンバーの対応状況管理
・不具合発生時の原因調査報告書作成
【求める人材】
・医療分野でのシステム導入経験、またはシステム運用経験
・社内外において円滑に物事を進めることのできるコミュニケーション力、調整力、改善提案
・リーダー経験 または、マネジメント経験
【歓迎】
・医療業界でのシステム運用・保守の経験
・医療情報システムに関する知識
・システム開発、設計、要件定義、導入の経験
・プロジェクト管理の経験
・ヘルプデスク業務の経験
・Windowsサーバー構築の経験
・一般的なネットワーク知識
【給与】
年収600~800万円,※職務経験を考慮のうえ決定いたします。
【勤務地】
東京都中野区
【勤務時間】
09:30~17:30
【雇用・契約形態】
【待遇・福利厚生】
通勤手当 家族手当 残業手当 営業手当 役職手当 職能手当 退職金制度 財形貯蓄制度 社員持株制度 アミューズメント施設割引 社用車(各拠点に必要な台数の社有自動車を配備)
【休日・休暇】
有給休暇(入社半年経過時点で10日 在籍年数により、毎年一回10日〜最大20日まで付与)年末年始休暇 夏季休暇 慶弔休暇 産前・産後休暇育児休暇(男女ともに取得実績あり)介護休暇 ほか
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