Description

Job purpose
In line with the business divisions' objectives, the role holder will:

• Maximize the business value of global/local IT initiatives in the business domain, by ensuring effective alignment of SFE to fulfill the business requirements, achieve sustainable operations by means of IT standard operation methodology.
• Serve as focal point for the business area for all IT needs, partnering to understand and anticipate strategic, market and/or operational needs, and translate those needs into effective and/or improved processes and/or technical solutions in collaboration with the associated IT department/groups.
• SFE Platform Lead will maintain accountability for manage strategic and operational implementation of SFE platforms and IT products aligned with business strategies. Responsibilities include all aspects of portfolio implementation planning, platform and product roadmaps, end to end technical implementation and production support services.

Role and Responsibilities
- Maximize the business value through SFE strategy, platform, and sustainable operations

• Plan and support systems related to formulating strategies to improve sales productivity, such as considering new commercial models, designing sales organizations, formulating resource plans, territorial alignment, designing sales targets and compensation systems, and setting and tracking KPIs.
• Accountable for the IT projects /IT system operations in all aspects in terms of system life cycle management, ensuring that Service Management processes are in scope, Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management.
• For enhancing the accountable IT systems or new business requirements, lead the IT planning process, ensuring sound business cases, analyzing key business requirements that support, improve and/or transform business operations and strategy.
• Develop service transition plans to ensure that delivered solutions are sustainable under the production environment, including controlled hand-over into operational support responsible.
• Initiate, lead, and support IT projects and their delivery in accordance with project goals, time scales, and costs.
• Ensure that the team adheres to all standards under the IT Policies/Guidelines including ADF, SOP, quality, and compliance, as well as processes, defined technical capabilities, and best practices.

Platform Management:

• Oversee the day-to-day operations of the SFE platform for commercial BU and Medical, ensuring its availability, performance, and reliability.
• Implement standard methodologies for platform maintenance and optimization.
• Collaborate with business units to understand their needs and requirements.
• Ensure adherence to best practices in platform development and customization.
• Manage and document changes to the platform, ensuring that changes are properly tested and do not disrupt ongoing operations.
• Implement and carry out organizational change processes and policies.
• Make roadmap and implement.

Vendor Management:

• Maintain vendor engagement ownership in managing platform vendor strategies, roadmaps aligning to Commercial IT business needs
• Maintain accountability for party supplier performance and ensure impact assessments drive improved performance outcomes from external delivery sources.

■ 応募資格(経験、資格等)/ Qualification (Experience & Skill etc.)

【経験 / Experience】

• Graduate degree and relevant work experience in computer science or similar.
• 10 years+ experience in a similar or related role with a proven track record of delivering results and making the connections between technology and business benefit/value.
• Proven experience of IT projects, Deployment, Operation & Maintenance relevant to commercial systems of the global companies.
• Deploying business analysis techniques to enable business change, or complex systems operations.
• Experience of business demand intake, selection solution, implementing the solution and run the platform with continuous Kaizen.
• SFE experience of manage and development.
• Project management experience with internal IT, business stakeholders and external vendors.
• Experience with other cloud-based services.

【資格 / License】

• Salesforce Platform Certified and expertized in advanced custom solutions and new capability design.
• Expertise in Web and Mobile Application Engineering.
• ITIL certification.

【能力 / Skill-set】

• Strong engagement, communication, and stakeholder management skills, including excellent presentation.
• Having growth mindset, good team player and appreciate Diversity and inclusion.
• Fundamental knowledge of Budgetary Control, Activity Planning/Control, based on their mechanism as well as the knowledge of commercial businesses.
• Business acumen, Business process management, Customer focus, Stakeholder management.
• Ability to work well in a team and cross-functional environment, as well as work independently with limited supervision.
• Ability to work successfully under pressure in a fast-paced environment and with tight timelines.

【語学 / Language】

Japanese:Native or Business level
English:Business level (meeting facilitation level)

【キャリアレベル / Career Level】

E

【勤務地 / Work Location】

Osaka or Tokyo

Date Posted

30-5月-2024

Closing Date

30-6月-2024