Tokyo UNLOCK DESIGN Full time

We are Unlock Design, a recruitment agency based in Japan, and the job description below is an opportunity with one of our forward-thinking client companies. We aim to ensure a trustworthy and considerate experience for our candidates, emphasizing their privacy and long-term career goals. See our full promise and approach by visiting https://ud-

【Basic Information】

Client ID: 117000

Job ID: 1202

Position: 【SaaS】セールスエンジニア_SFA/CRM

Location: Tokyo

Salary: 7M - 11M JPY

Language: Japanese N1 level or equivalent

Contract type: Permanent

Who we are

【誰もがマーケティングで成功できる世界を創る】

【日本発の世界的なテクノロジー企業となり、日本とアジアに貢献する】

当社は、日本発の世界的なテクノロジー企業をつくりたいという思いのもと、2010年4月に設立した会社です。

最先端のアドテクノロジーを活かして独自プロダクトを開発・運用し、テクノロジーの進化のスピードに負けない成長を実現してきました。そして、主力プロダクトは、創業6年で国内No.1規模へ拡大しました。その後も、DSPやDMPなどの広告プラットフォーム事業に加え、2017年にはマーケティングSaaS領域に進出。

現在、成長著しいアジア領域においても事業展開を果たし、現地有力企業と連携した取り組みが着々と進んでいます。当社は高い技術力で顧客企業様のニーズを捉えた新しい価値を創出し、収益最大化に貢献することで、国内はもちろんアジアで、そして世界でNo.1を目指しチャレンジを続けます。

  • English We established the company in April 2010 with the desire to create a world-class technology company originating from Japan. We have developed and operated our own products utilizing cutting-edge ad technology, and have achieved growth that has kept pace with the speed of technological evolution. Our flagship product has expanded to the No. 1 scale in Japan in the six years since its establishment. Since then, in addition to the advertising platform business such as DSP and DMP, we entered the marketing SaaS domain in 2017. Currently, we are expanding our business in the fast-growing Asian region, where we are steadily advancing initiatives in collaboration with leading local companies. We will continue to take on the challenge of becoming No. 1 in Japan, Asia, and the world by using our advanced technological capabilities to create new value that meets the needs of our corporate clients and contributes to maximizing their earnings. In January 2022, we established a new purpose (meaning of existence) to contribute to Japan and Asia by using technology to support all corporate marketing activities. As the axis of long-term goals and decision-making for our products and organization, we have set two Purposes:
    1. Create a world where anyone can succeed in marketing.
    2. Become a world-class technology company from Japan and contribute to Japan and Asia.

Roles and Responsibility

2018年よりローンチしたMarketing Cloud 事業は、SFA/CRM、MA(Marketing Automation)、Chatbot、BIツールなどのマーケティングツールなどを保有。企業のあらゆるマーケティング活動をテクノロジーで支援し、マーケティング・営業をワンストップで支援し、ビジネスを成功に導くソリューションを提供しております。また直近、M&A等を通じ続々とプロダクトチャネルが増えることにより、集客から販促、受注といった一気通貫のマーケティングプラットフォームを提供しクライアントの事業・経営をサポートします。

本ポジションは、当社のSaaS事業においても特に勢力を伸ばし、YoYで300%の成長を誇る主力プロダクトとなります。昨今、エンタープライズ領域などの大型受注が急激に伸びている中、受注量産の組織構築及び、フィールドセールスと連携しプロダクト仕様に関する提案を行っていただきます。また開発スケジュールの選定及び機能要求などをクライアントとのリレーションを図り、RFP策定に向けた構成要素全体のリードを行っていただきます。

想定される具体的な業務
・提案フェーズで技術側面に関する支援及び機能要件設計に関するリード
・RFPに準じプロダクト構成に関する開発陣と連携
・機能企画等のソリューションに関する技術検証
・デリバリーに向けたカスタマーサクセスとの業務連携

  • English The Marketing Cloud business, launched in 2018, owns marketing tools such as SFA/CRM, MA (Marketing Automation), Chatbot, and BI tools. We support all corporate marketing activities with technology, providing one-stop marketing and sales support and solutions that lead businesses to success. In recent years, the number of product channels has been increasing through M&A, providing a one-stop marketing platform such as customer attraction to sales promotion to order, supports the client's business and management. This position is for "Geniee SFA/CRM," a core product that has been growing particularly strong in our SaaS business, boasting 300% growth in YoY. In recent years, large orders in the enterprise domain have been growing rapidly, and this position will be responsible for building an organization for mass production of orders and making proposals regarding product specifications in cooperation with field sales staff. In addition, you will also lead the entire components of the RFP process, including the selection of the development schedule and functional requirements, by building relationships with the client. Assumed Specific Tasks
    • Support the technical aspects of the proposal phase and lead the design of functional requirements
    • Collaborate with the development team on product configuration in accordance with the RFP
    • Technical validation of solutions, including functionality planning
    • Collaborate with customer success for the delivery of the solution

Minimum Requirements

・セールスエンジニア / プリセールスのご経験
・プロダクトマネジメント / 開発ディレクション業務
・SaaSのカスタマーサクセス
・クライアントの課題を的確に把握し、適切なアーキテクチャを設計できる人物

  • English Sales Engineer / Pre-sales experience
    - Product management / development direction
    - SaaS customer success
    - A person who can accurately understand the client's issues and design the appropriate architecture

Preferred Requirements

  • セールステック周辺のプロダクトに従事した経験
  • 社内のITシステム部等で基幹システム等の全社導入プロジェクトの推進経
  • クライアント目線で物事を考え、課題解決に関するソリューション提案のご経験
  • English
  • Experience working on products around sales tech
    - Experience in promoting company-wide implementation projects of mission-critical systems, in an internal IT system department, etc.
    - Experience in thinking from the client's point of view and proposing solutions to solve problems

Conditions / Benefits

Employment system: Full time

Location: Nishi-Shinjuku, Shinjuku-ku, Tokyo

Annual Salary: 7,000, ,000,000 ・based on experience, ability, and previous work experience *Pay raise opportunities twice a year (April, October) *Bonuses twice a year (April, October)

Hours: 10:00 ~ 19:00

  • Saturdays, Sundays off
  • National holidays
  • Paid holidays
  • GW vacation
  • Summer/winter vacation, etc.

Benefits

  • Book purchase subsidy (up to 30,000 yen per half year)
  • Refreshment allowance (up to 5,000 yen per month)
  • Rent allowance
  • Support system for acquiring qualifications and languages, support for taking training courses (on a case-by-case basis)
  • Support system for working parents
  • Refreshment leave system
  • Club activity allowance
  • Other company events (monthly get-togethers, etc.)
  • Use of recreational facilities of Kanto IT Software Health Insurance Association, affiliated sports clubs, etc.
  • Regular health checkups (once a year)

Insurance

  • Social insurance
  • Health insurance (Kanto IT Software Health Insurance Association)
  • Unemployment insurance

Other benefits

  • Transportation expenses are paid in full

Interview Process

  1. CV Screening
  2. 1st Interview
  3. 2nd Interview
  4. Final interview ・There will be an aptitude test and reference check before the final interview
  5. Offer

This process is subject to change.



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