仕事内容:
■ 案件概要
社内で利用されている各種ITツール・システムに関する
ユーザーサポートおよび運用支援を担当いただくポジションです。
問い合わせ対応だけでなく、
トラブルの再発防止や利用促進を目的とした改善・整理業務にも関わっていただきます。
IT部門と利用部門の橋渡し役として、安定した業務環境を支える役割です。
■ 業務内容
- 社内ITツール・システムに関する問い合わせ対応
- PC、アカウント、周辺機器の設定・管理支援
- トラブルシューティングおよび一次切り分け
- マニュアル・FAQの作成、更新
- 利用状況の整理および改善提案
- IT部門・外部ベンダーとの連携対応
求める人材:
■ 必須スキル
- ITサポート、ヘルプデスク、またはそれに準ずる業務経験
- 基本的なPC操作およびITリテラシー
- ユーザー対応におけるコミュニケーション力
- 手順を理解し、正確に業務を進められる方
■ 歓迎スキル
- 社内ITサポートや情シス業務の経験
- Microsoft 365 / Google Workspace の運用経験
- マニュアル整備・業務改善経験
- 複数部署との調整・対応経験
勤務時間・曜日:
勤務時間:原則自由(相談可)
休暇・休日:
休暇・休日:自由
給与:
月額報酬:200,000円〜300,000円
その他:
日本在住の方
40歳未満の方
1人月で稼働が可能な方
雇用形態: 業務委託
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Hatsudai ManulifeSeeking Corporate Communications Associate to help resolve critical issues and provide value to our business. · ...
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Tokyo Red HatRed Hat Global Partner Engagement (GPE) team is seeking a Technical Account Manager (TAM) position for Japan-based partners. · The TAM will support partners in providing technical solutions using Red Hat products and resolving various technical issues they face. · ...
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Tokyo, Tokyo SanofiWe're an R&D-driven AI-powered biopharma company committed to improving people's lives and delivering compelling growth. · We chase the miracles of science to improve people's lives. · Sanofi provides equal opportunities to all regardless of race,color ancestry religion sex natio ...
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Tokyo Salesforce ¥4,500,000 - ¥9,000,000 per yearTo get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success togethe ...
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経理担当スタッフ(会計・税務)
1週間前
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Sales Executive
2ヶ月前
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TSD Specialist
1週間前
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Tokyo, Japan Palo Alto NetworksThis position involves managing major accounts at pharmaceutical manufacturers. · ...
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Project Manager
6日前
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経理担当スタッフ(会計・税務)
1週間前
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