親御さんにも優しい環境お子様が小学校低学年の間は短時間勤務可能◎
About Our Client
【安定基盤を持つラグジュアリーホテルブランド】首都圏に展開する高級ホテルブランドの一つとして、国内外のゲストから高い評価を得ているラグジュアリーホテル。国内大手グループが運営母体となり、洗練されたデザインとホスピタリティを融合した空間づくりを特徴としています。この安定した基盤と成長性を兼ね備えた環境で、フロントオフィス部門の責任者として、スタッフの育成・マネジメントおよびオペレーション全体の最適化を担当するポジションを募集中。コンシェルジュやベル/ドアチームと連携しながら、ゲストサービスの品質向上をリードしていただくと同時に、部門長クラスのマネジャーにレポートし、組織運営とサービス改善を推進していただきます。
Job Description
【フロントオフィス運営・統括業務】
フロントオフィス業務全般の統括(VIP対応・長期滞在ゲストを含む)
ブランド基準に沿った運営体制の構築・改善
客室の事前ブロック、アメニティの手配、ハウスキーピングとの連携・調整
商品知識やキャンペーン、ポリシー変更などの情報共有・スタッフ周知
The Successful Applicant
【応募要件】
日本語:ネイティブレベル
英語:ビジネスレベル(海外本部とのやり取りあり)
ラグジュアリー または インターナショナルクラスのホテルでのマネジメント経験
基本的なPCスキル(Word、Excel、メール対応)
【歓迎要件】
ホスピタリティマインド、リーダーシップ、柔軟性、協調性
What's on Offer
【条件・待遇】
雇用形態:正社員
勤務形態:シフト制(柔軟な勤務調整あり)
勤務地:東京都23区内(都心エリア)
年収:880万円〜1,200万円程度
インセンティブ:業績に応じて月次支給(前年度実績あり/ 賞与:年2回/ 昇給:年1回)
【このポジションの魅力】
年間休日:115日程度(今後増加予定)
豊富な休暇制度◎(有給、積立休暇、フレキシブル休暇、産育休、介護・看護休暇)
国内外グループホテルでの優待宿泊・社員割引制度あり
親御さんにも優しい環境お子様が小学校低学年の間は短時間勤務可能◎
社内異動・昇進の機会あり
新規ホテル開業などのプロジェクトに参画できるチャンスあり◎
景気変動期でも安定した雇用・給与を維持してきた実績◎
Contact: Sakura Ito
Quote job ref: JN
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