We're Hiring: Restaurant Manager
Indonesian × Japanese Restaurant in Tokyo
About MAHA Co., Ltd.
MAHA Co., Ltd. is a Japan-based company engaged in hospitality and creative business projects.
We are currently launching our first restaurant, WARASAYA, as a new step in our F&B business.
Link:
About WARASAYA
WARASAYA is an Indonesian–Japanese fusion restaurant that brings together Japanese techniques, such as warayaki (straw-fire cooking) and precise craftsmanship, with bold Indonesian flavors and seasonings.
Our concept focuses on open-fire cooking, using Japanese seasonal ingredients, and a refined yet warm dining experience. We are building a kitchen team that values discipline, creativity, and consistency, while respecting both Japanese kitchen standards and Indonesian culinary heritage.
Location:
Yaesu, Chuo-ku, Tokyo
Access:
5 minutes walk from Tokyo Station
2 minutes walk from Nihombashi (Tokyo Metro Marunouchi Line)
Role Overview
The Restaurant Manager (Service Lead / Hall Staff) is responsible for both front-of-house operations and hands-on service. This role works on the floor during service while also managing daily store operations, guest experience, and coordination with the kitchen.
Starting Annual Salary: 400万円〜
The final salary will be determined based on skills, experience, and interview performance.
A three-month probationary period will apply, during which the monthly salary will be reduced by ¥30,000.
Working days: 5 days per week
Shifts cover both lunch and dinner services (shift-based work)
Key Responsibilities
Front-of-House Service (Hands-on)
- Welcome, seat, and assist guests during service
- Take orders and explain menu items clearly
- Serve food and beverages accurately and efficiently
- Handle payments and basic cashier operations
- Maintain cleanliness and organization of the dining area
Store Operations
- Manage daily restaurant operations and service flow
- Coordinate closely with the kitchen to ensure smooth service
- Oversee opening and closing procedures
- Handle reservations, seating flow, and guest requests
Guest Experience
- Ensure a high standard of service and hospitality
- Handle guest feedback, requests, and complaints professionally
- Monitor service quality and take corrective action when needed
Team Coordination
- Guide and support part-time or support hall staff if present
- Ensure service SOP and rules are followed consistently
- Foster a calm, professional, and positive service environment
Administration & Control
- Support staff scheduling and shift coordination
- Assist with FOH inventory (beverages, supplies)
- Ensure accurate daily sales reporting and cash handling
- Communicate operational issues to management
Hygiene & Compliance
- Ensure cleanliness and hygiene standards in FOH areas
- Follow safety and workplace rules
Requirements & Qualifications
- 3-5 years of experience in restaurant or hospitality management
- Business-level Japanese and English
- Experience working in Japan
- Strong understanding of Japanese customer service standards
- Commitment to Long-term employment
Preferred Qualifications
- Conversational Indonesian
- Experience with reservation systems and POS systems
- Background in upscale or concept-driven restaurants
Benefits
- Basic company welfare program (社会保険)
- Telephone allowance
- Transportation allowance
- Discounts and commissions on group company services
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