Restaurant Manager

5時間前


Sagamihara MAHA Co., Ltd.

We're Hiring:
Restaurant Manager

Indonesian × Japanese Restaurant in Tokyo

About MAHA Co., Ltd.

MAHA Co., Ltd. is a Japan-based company engaged in hospitality and creative business projects.
We are currently launching our first restaurant, WARASAYA, as a new step in our F&B business.

Link:
About WARASAYA


WARASAYA is an Indonesian–Japanese fusion restaurant that brings together Japanese techniques, such as warayaki (straw-fire cooking) and precise craftsmanship, with bold Indonesian flavors and seasonings.

Our concept focuses on open-fire cooking, using Japanese seasonal ingredients, and a refined yet warm dining experience.

We are building a kitchen team that values discipline, creativity, and consistency, while respecting both Japanese kitchen standards and Indonesian culinary heritage.


Location:
Yaesu, Chuo-ku, Tokyo


Access:
5 minutes walk from Tokyo Station
2 minutes walk from Nihombashi (Tokyo Metro Marunouchi Line)

Role Overview

The Restaurant Manager (Service Lead / Hall Staff) is responsible for both front-of-house operations and hands-on service.

This role works on the floor during service while also managing daily store operations, guest experience, and coordination with the kitchen.

Starting Annual Salary: 400万円〜

The final salary will be determined based on skills, experience, and interview performance.
A three-month probationary period will apply, during which the monthly salary will be reduced by ¥30,000.

Working days: 5 days per week
Shifts cover both lunch and dinner services (shift-based work)

Key Responsibilities

Front-of-House Service (Hands-on)
Welcome, seat, and assist guests during service
Take orders and explain menu items clearly
Serve food and beverages accurately and efficiently
Handle payments and basic cashier operations
Maintain cleanliness and organization of the dining area
Store Operations
Manage daily restaurant operations and service flow
Coordinate closely with the kitchen to ensure smooth service
Oversee opening and closing procedures
Handle reservations, seating flow, and guest requests
Guest Experience
Ensure a high standard of service and hospitality
Handle guest feedback, requests, and complaints professionally
Monitor service quality and take corrective action when needed
Team Coordination
Guide and support part-time or support hall staff if present
Ensure service SOP and rules are followed consistently
Foster a calm, professional, and positive service environment
Administration & Control
Support staff scheduling and shift coordination
Assist with FOH inventory (beverages, supplies)
Ensure accurate daily sales reporting and cash handling
Communicate operational issues to management
Hygiene & Compliance
Ensure cleanliness and hygiene standards in FOH areas
Follow safety and workplace rules

Requirements & Qualifications
3-5 years of experience in restaurant or hospitality management
Business-level Japanese and English
Experience working in Japan
Strong understanding of Japanese customer service standards
Commitment to Long-term employment

Preferred Qualifications
Conversational Indonesian
Experience with reservation systems and POS systems
Background in upscale or concept-driven restaurants

Benefits
Basic company welfare program (社会保険)
Telephone allowance
Transportation allowance
Discounts and commissions on group company services
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