Customer Service

3週間前

Greater Kobe Area Umicore

About Umicore
Reducing harmful vehicle emissions. Powering the cars of the future. Giving new life to used metals. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. With ambitions like this, imagine what you could do?

About Automotive Catalysts
We all have the right to breathe clean air, and at Umicore, we are a world leader in the production of automotive emission control catalysts. Our technologies enable on-road and non-road applications to meet environmental standards around the world. Our products have prevented billions of tons of harmful gases and particles being released into the atmosphere. To enable our customers to produce even cleaner engines we cannot stand still. We need to find new ways to do things, discover new solutions and develop new ideas. Which is where you come in.

What You Will Be Doing
Main

  • Customer Service for Japanese OEMs
  • Obtaining Sales forecast from OEMs or Canner and deploying to related departments (including inputting it to the SAP)
  • Check inventory at external warehouses and plan orders to overseas plants and warehouse inventory.
  • Product shipping and sales data management including FG/Substrate/PGM price in SAP and internal Excel sheet
  • Internal(Umicore Global team) and external coordination for FG and prototype sample delivery
  • Register sales prices and sales quantities of FG and prototype samples in internal and external systems
  • Manage AR and AP
  • Contact window for customer supplied materials (PGM, Substrate)
  • Outside warehouse management including inventory amount

Others

  • Corresponding phone calls, distributing mail, providing support for visitors (guiding them to meeting rooms), etc.

Who We Are Looking For
Functional requirements (Education, years of experience in different areas, technical skills, …)

・3+ years of experience in a corporate office is preferred (experience in the automotive industry, chemistry, and SAP is even better)

・Operational skills for Office software (Excel, Power Point, Word、Teams)

・Working experience and/or Knowledge of logistics and planning

・English: Ordinary conversation

Personal skills (Behavioural competencies)

・Able to understand the system systematically and think strategically

・Ability to value teamwork and communicate with team members and internal and external stakeholders to carry out work

・Be willing to put in the hard work to create various documents and other materials

・Willingness to participate in improvement activities

What We Offer
We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

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