Job Title: Manager, Infrastructure Operations (IOps) and Parkwide Technical Infrastructure (PTI)
Summary
This position supports the daily operation of Universal Studios Japan's infrastructure and reports to the Universal Parks & Resorts Infrastructure Operations team in Orlando, Florida.
Key responsibilities include integrating critical infrastructure systems, managing data center and related environmental designs.
For more information on this role, please visit our English-language job page.
Responsibilities:
- Provides daily supervision and leadership for the Infrastructure Operations Design Team, achieving core system uptime reliability.
- PARTICIPATES as a Subject Matter Expert (SME) in new or existing technology solutions projects related to enhancement, upgrade, or implementation. Estimates and implements cabling and technical equipment solutions, including fiber optics and in-building wiring, coordinating with internal and third-party teams that support these systems.
- Builds and maintains cooperative relationships with business partners.
Qualifications/Requirements:
- Minimum 3 years of experience in designing, building, and implementing infrastructure.
- Technical leadership experience in infrastructure or data center operations.
- Experience with rack, cable management, copper wire, and fiber optic cable planning and installation in data centers and other critical environments.
Language:
- Ability to use both Japanese and English in business is desirable.
Japanese Distinguished Native or bilingual proficiency
English Advanced High Professional working proficiency
Desired Characteristics:
- Knowledge of industry standards and ability to develop strategic infrastructure solutions to meet enterprise user needs.
- Exceptional project management skills, strong analytical, and organizational skills with attention to detail.
- Proven leadership and ability to work independently as well as part of a larger infrastructure team.
- Experience supervising others regarding time management, scheduling, task completion, and technical leadership.
- Knowledge of telecom and structured cabling standards and systems.
- Understanding of compute and networking devices, and deployments.
- Working knowledge of MEP standards and operations.
- Experience installing equipment within electrical codes, grounding regulations, and calculating consumption calculations.
- Experience designing cable management and fiber distribution standards and Systems.
- Strong analytical, and organizational skills with attention to detail.
- Professional business communication and interpersonal skills.
- Advanced MS Office skills, including PowerPoint, Visio, etc.
Salary: $120,000 - $180,000 per year
This role is open at Universal Studios Japan.
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