Description
Job Summary:
We are seeking a skilled Operations professional to join our Trade Finance team in Tokyo, Japan. As an Operations Specialist, you will be responsible for ensuring timely and accurate processing of trade finance transactions within your area of responsibility.
Key Responsibilities:
- Support Corporate Banking Business relating to Trade Finance Operations in Japan
- Process Trade Finance deals including Pre/Post trade process, risk and control, and regulatory reporting
- Oversight the offshore operation's performance by monitoring the completeness of daily processes
- Take responsibility for transaction processing with off-shore operations team and follow-ups to ensure the transaction is completed within SLA
- Perform scanning and uploading of documents to off-shore operations team for further processing
- Handle walk-in customers in a professional manner
- Work closely with internal stakeholders including offshore operations team, Product Management, Trade Service, Sale in processing new structured deals and new initiatives of the Bank
- Comply with all internal and external policies/guidelines and requirements of the regulators and agreed SLAs, KRIs, and/or KPIs
- Identify and escalate any operational, regulatory, and other risks to line manager in a timely manner; contribute to the development and implementation of mitigation or control solutions
- Obtain appropriate transactional approval in accordance with the approval procedures
- Evaluate continuous process efficiency and performance improvement
- Provide periodic reviews of the operational processes within own area of responsibility to identify opportunities to improve efficiency and performance
- Cooperate with IT and project team in implementing operation systems
- Challenge and seek alternative means to reduce cost & mitigate risk
- BUILD best practices organization and operation models to achieve team goals
- Other basic admin duties
- Exceptional management/internal & External issue management
- Client facing – providing the client service and managing client issues
- Take part in new business initiatives and New product approvals/New transaction approvals
Requirements:
- Background and work experience in Operations is desirable
- Strong organizational skills and attention to details are required
- A self-motivated, energetic, and able to work independently
- Confident, and enjoy working in a performance-driven culture
- Good interpersonal skills and communication skills in both Japanese and English
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Strong desire to learn the current operational flow and how to change the workflow for future in financial industry in transition phase
- Excellent written and verbal communication skills (Japanese and English)
- Ability to manage multiple tasks
- Willingness to continuously invest in self-learning/training to stay abreast of constantly changing industry trends/client requirements and newer products/processes
- Strong mindset to challenge and re-engineer current processes to meet changing needs of the business
- (Preferable) 1-3+ years' experience in the Banking industry in either Operations, middle office, or Project Management
- (Preferable) Post Sales service experience preferred
- (Preferable) Knowledge of Trade Finance product including Letters of Credit, Documentary Collection, Guarantees and Financing Products and cash payment processing, but not mandatory
- (Preferable) Some knowledge and exposure to digital tools will be useful, e.g., Alteryx, SQL, VBA, Python programming
- Education to University degree level or relevant work experience
- Must be native level Japanese, with strong verbal skills and written communication skills in English
- Proficient in Microsoft Excel, Word, and PowerPoint
- A team player who can work effectively with people at all levels, and across all areas, to achieve the goals of the group
- Ability to cope well in a changing environment
- Self-starter with high energy and flexibility
- Compliance with internal policies and rules
How we'll support you:
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
Salary: The salary for this position is estimated to be around ¥6,000,000 - ¥8,000,000 per annum, depending on experience.
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