Job Description
Business Overview
While working for Rakuten Group, Inc. you will be responsible for the operation of Rakuten Mobile.
This division has entered the carrier business with innovative technology and forward-thinking spirit, and continues to take on the challenge of providing attractive services.
In order to create innovative services of a global standard, the company promotes the creation of systems and environments that enable each individual to challenge his or her own potential to the fullest and expand his or her field of activity.
Department Overview
To provide high-quality mobile communication services at reasonable prices, Rakuten Mobile is the fourth MNO (mobile network operator) approved in Japan for the first time in 13 years. In August 2021, it exceeded 5 million lines and is growing rapidly.
Full-scale provision of services to corporations began in January 2023, and large-scale investments are being made as core businesses that will support the growth of the Rakuten Group in the future.
This department will be responsible for providing solutions focused on mobile services for corporate customers. You will be participating in the business as a core member for business expansion.
Position
Why We Hire
Following the mobile communication business for individuals that we have already developed, we are looking for personnel to expand the provision of services to corporate customers
Position Details
You will be responsible for strategic planning and sales planning, combining unique corporate products/services designed specifically for Rakuten Mobile, third-party services, and corporate services from various Rakuten Group companies, in addition to the typical mobile voice/data lines for corporate customers.
We aim to collaborate with representatives from various group companies to create unique value propositions that Rakuten can offer to our customers.
We are looking for someone who wants to create new services that are not offered by existing carriers, and who wants to create plans that are unique to Rakuten and can only be done by Rakuten.
Specific job details
- Develop service strategies for corporate business, and plan products and services.
- Proposal and post-implementation support for SaaS services that contribute to the utilization of smartphones and tablets for corporate businesses.
- Review legal and financial business requirements, simulate service revenue and expenditure, and compile budgets and personnel plans.
- Collaborate with Rakuten Group companies to plan and promote new businesses in the B2B domain that leverage Rakuten's economic sphere.
- Develop new sales channels and services in collaboration with other industries, not limited to telecommunication services.
- Develop new sales channels and services in collaboration with people in other industries, not only telecommunication services.
- Planning of sales strategies, including solution development and target customer identification, and preparation of service proposals
- Organize seminars for external customers, etc
Personal image/thoughts sought
- Those who can make efforts to provide new services to the world
- Those who can continue to take on challenges as a team
- Someone who wants to make a big impact on the world.
Mandatory Qualifications
Someone with experience in one of the following tasks:
- Someone with experience in service planning in the fields of telecommunications, systems integration (SI), or Software-as-a-Service (SaaS).
- Someone with experience in service planning in corporate business, capable of analyzing market needs and devising services with logical thinking. Additionally, someone with strong communication skills who can flexibly execute and manage service launches with internal and external stakeholders.
Desired Qualifications
- Project management experience
- Experience in launching collaborative business with other companies
- Experience in telecommunications industry
- Leadership and ability to involve others
- English (business level)
business #serviceplanner #director #projectmanager #operationdiv #RakutenMobile
Languages
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)
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