We're looking for a tech-savvy, resourceful, and hands-on IT Specialist who thrives in a fast-paced, startup environment.
You'll manage and improve the IT systems that keep our global team running smoothly — from device management and security compliance to troubleshooting, onboarding, and tech optimization.
You'll work cross-functionally with our People, Engineering, and Operations teams to ensure Entrupy's technology infrastructure is secure, efficient, and ready to scale.
Reports to VP, HRLocation:
US
Location Type:
Remote
What you'll do:
Device Management & Security
Manage setup, deployment, and maintenance of employee laptops (macOS primarily) using Kandji MDM.
Oversee FileVault, OS updates, and compliance with internal security policies.
Support SSO, MFA, and access management across Google Workspace, Slack, and other company tools.
Collaborate with security teams on regular audits, patch management, and threat response.
Systems & Tools Administration
Maintain core SaaS systems (Google Workspace, Fireflies, Zoom, etc.).
Manage provisioning and de-provisioning processes for new hires and terminations.
Troubleshoot connectivity, hardware, and software issues for global users across the
US, India, and Japan.
Work with vendors to streamline renewals, licenses, and integrations.
User Support & Training
Serve as the first point of contact for IT-related questions, guiding employees through solutions in a calm and supportive way.
Support hybrid event setups, company all-hands, and remote collaboration tools.
Infrastructure & Optimization
Identify and implement improvements to make IT operations more efficient.
Support automation and workflow improvements (device tracking, ticketing, asset inventory).
Partner with leadership on scaling IT for future growth, including exploring enterprise solutions as we expand.
What You'll Bring
3–5+ years of hands-on IT experience in a startup or high-growth environment.
Strong command of macOS, MDM tools (especially Kandji or Jamf), and Google Workspace administration.
Comfort with SaaS ecosystems, SSO/MFA, and basic networking fundamentals.
Experience supporting globally distributed teams and remote collaboration tools.
Excellent problem-solving and communication skills — you enjoy helping people and making tech approachable.
High attention to detail and ability to prioritize in a fast-moving, collaborative environment.
Bonus:
Experience with automation tools, scripting, or light system integrations.
Why Entrupy
Work with cutting-edge AI technology redefining trust in fashion.
Join a globally diverse team that values collaboration, creativity, and authenticity.
Competitive compensation and benefits.
Opportunity to shape IT operations and infrastructure from the ground up.
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