Tokyo Prada Group
■ポジション概要
Field Retail Trainerは、主に当社店舗での実践的な接客指導を通じて、店舗チームの能力を開発・強化し、顧客体験の向上と売上最大化をサポートする役割です。
Miu Miu Retail Training Teamの一員として、Retail Trainerにレポート・連携しながら、店舗スタッフを観察、店舗に密着したサポート・トレーニングを提供しながら、ブランドアイデンティティを現場に浸透させる中核を担っていただきます。顧客にとって一貫性のある体験の提供と、チームパフォーマンスの向上を推進する重要なポジションです。

■主な業務内容
◎現場指導
ストアビジットを通じ、店舗チームへリアルタイムのコーチング・フィードバック提供
店舗状況の観察とトレーニング機会の特定
フォローアップコーチングによるBefore/Afterの測定
新規スタッフのオンボーディング支援
◎トレーニングの調整・サポート
インクラストレーニングセッションの支援(セールステクニック、プロダクト等)
トレーニングパフォーマンス分析や事務サポート
Retail Trainerとの情報共有、改善提案

■求める経験、スキル
学士号
日本語ビジネスレベル以上(例:JLPT N1)
店舗での販売経験(3年以上)
店舗スタッフへのコーチングまたは育成経験(3年以上)
高度なコミュニケーション能力(店舗チームとの関係構築力、コーチング能力)
柔軟性と協働的な姿勢、積極的な問題解決能力
ビジネス分析力・論理的思考力
基本的なMS Officeツールの操作スキル
国内出張が可能であること

■歓迎する人物像
現場での実践・支援を通じてスタッフの成長を支援できる方
自ら考え行動し、周囲を巻き込める主体性のある方
ブランドの世界観や価値観を理解し、それを自ら体現・発信できる方
多様な環境変化に柔軟に対応し、課題解決を前向きに楽しめる方

■ポジションの魅力
店舗スタッフの成長を直接支援できるやりがいのある役割
勢いあるビジネス状況の中、Miu Miuのブランド体験を高める重要ポジション
店舗ごとの課題に即したアプローチが可能で、チームに主体性を持って関われる
リテールトレーナーと連携し、トレーニング企画の立案・実行に携われる
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