Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and has employees of over 100 nationalities.
Job Purpose
Field Retail Trainerは、主に当社店舗での実践的な接客指導を通じて、店舗チームの能力を開発・強化し、顧客体験の向上と売上最大化をサポートする役割です。
Miu Miu Retail Training Teamの一員として、Retail Trainerにレポート・連携しながら、店舗スタッフを観察、店舗に密着したサポート・トレーニングを提供しながら、ブランドアイデンティティを現場に浸透させる中核を担っていただきます。顧客にとって一貫性のある体験の提供と、チームパフォーマンスの向上を推進する重要なポジションです。
Responsibilities
現場指導
- ストアビジットを通じ、店舗チームへリアルタイムのコーチング・フィードバック提供
- 店舗状況の観察とトレーニング機会の特定
- フォローアップコーチングによるBefore/Afterの測定
- 新規スタッフのオンボーディング支援
トレーニングのサポート・調整
- インクラストレーニングセッションの支援(セールステクニック、プロダクト等)
- トレーニングパフォーマンス分析や事務サポート
- Retail Trainerとの情報共有、改善提案
Knowledge And Skills
日本語ビジネスレベル以上(例:JLPT N1)
店舗での販売経験(3年以上)
店舗スタッフへのコーチングまたは育成経験(3年以上)
高度なコミュニケーション能力(店舗チームとの関係構築力、コーチング能力)
柔軟性と協働的な姿勢、積極的な問題解決能力
ビジネス分析力・論理的思考力
基本的なMS Officeツールの操作スキル
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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