Tokyo WomenTech Network

Job Description

We are seeking a technical expert to join our team and work on the development and construction of contact center systems.

The ideal candidate will have experience in designing, building, and testing contact center systems, including both on-premises and cloud-based systems.

Contact centers are critical systems for businesses, and we are looking for someone who can help us develop and construct these systems.

Responsibilities

  • Design and build contact center systems
  • Test and troubleshoot system issues
  • Collaborate with teams to ensure successful project delivery

Requirements

  • General network and contact center system skills
  • Experience in contact center system design and construction
  • Problem-solving skills and ability to think critically
  • Effective communication skills
  • Project leadership experience

Preferred Qualifications

  • Experience in large-scale contact center development and construction
  • Possession of vendor certifications (e.g. AVAYA, Genesys, NICE, Verint)
  • Proficiency in English (written and verbal)
  • Leadership skills and ability to motivate and develop team members

About Us

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. We are committed to creating a workplace where all employees can bring their whole selves to work and feel supported.

We welcome people of all cultures, backgrounds, and experiences. Our Kyndryl Inclusion Networks provide support and advice to employees from diverse backgrounds.

What We Offer

We offer state-of-the-art resources, Fortune 100 clients, and opportunities to innovate and build new capabilities. We care about your well-being and offer benefits that give you choice and reflect the diversity of our employees.

Our employee learning programs provide access to industry-leading certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. We also offer a company-wide volunteering and giving platform, allowing you to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.

Salary:

$120,000 - $180,000 per year

Location:

Tokyo, Japan



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