In this role, you will be a key member of the Customer Outcomes Japan team reporting to the VP of Customer Outcomes and working closely with regional sales managers/. This is a key role supporting the positioning and sales of ServiceNow Impact across Japan working closely with CO and ACV sales leaders. Initially focusing on supporting key sales cycles in the VLE/LE segment, as the GTM motion matures you will take a leading role in scaling and supporting the motion to become business-as-usual and to support ongoing product development of ServiceNow Impact.
Responsibilities
· Responsible for implementing and executing against the go-to-market strategy for ServiceNow Impact across Japan.
· Lead early deal cycles in the VLE/LE segments partnering closely with AEs and SAEs to craft the value proposition for customers and support sales cycles
· Manage and report the forecast for SN Impact across Japan working closely with the VP Customer Outcomes
· Be the SPOC for enablement and GTM activities associated with the introduction of SN Impact
· Build effective cross-functional working relationships with Customer Outcomes, ACV sales managers and AEs, Solution Consulting
· Align closely with the SN Impact global business unit to ensure 360 degree feedback is built into the product releases in the early stages
· Align closely with the Impact Delivery Leader in Japan to ensure seamless transition between sales and delivery
· Collaborate with the global SN Impact team and business operations teams on improvements to systems and processes to support SN Impact
· Coach sellers and assist leaders in adopting and driving our Value Based Selling Sales methodology
· Leverage field experience to provide input on Customer Outcomes long term GTM planning in areas such as – territory assignment, compensation model design, org design
· Work closely with the Offer development team on defining prescriptive Sales plays to accelerate the adoption of SN Impact
· Participate in Geo and Area Quarterly business reviews to provide insight, coaching, and updates on SN Impact priorities
· Create strong relationships with internal sales teams to create mindshare and GTM alignment with those teams
To be successful in this role you have:
· At least 10 years of experience in sales leadership with and significant customer facing experience
· SaaS/Cloud and/or Services selling experience ideally quota carrying
· Extensive track record in deal crafting, deal negotiation with senior customer executives · Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and targets · Experience in driving sales process and drive effective working relationships with Sales Operations · Ability to adapt and work effectively within a rapidly changing and growing environment
· Strong business and financial acumen
· Executive presence, strong verbal and written communication
· Be a trusted advisor to the senior leadership by leading high impact initiatives, thinking big and strategically, eye for detail and strong handle on execution.
· Outstanding organizational, communication, and interpersonal skills
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
From Fortune Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
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