We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy.
To explore exciting opportunities at the convergence of healthcare and technology, check out Indegene ジャパン What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it? We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you. We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology.
We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you. If this excites you, then apply below
Manager, Market Liaison and Delivery Excellence
You will be responsible for:
• The Market Liaison plays a pivotal role within our Digital Competency Center (DCC) operations, acting as the central point of coordination between brand teams, agencies, and technical stakeholders in assigned markets.
• You will work alongside Indegene colleagues and client teams to ensure seamless execution of digital initiatives, campaign operations, and delivery excellence.
• You should be able to liaise effectively with cross-functional teams to prioritize delivery schedules, align expectations, and ensure timely execution of market-specific programs.
• This role is critical in driving quality standards, resolving dependencies, and enabling marketers to focus on strategic priorities by managing operational workflows and communications.
• This key role anchors market-level engagement and supports healthcare clients in delivering digital marketing programs across HCP, patient, and caregiver audiences.
• You will be involved in supporting brand launches, ongoing campaigns, and operational enhancements.
• You will provide tactical guidance, manage stakeholder expectations, and ensure alignment across internal and external teams.
• To succeed in this Market Liaison role, you must be a skilled communicator, a proactive problem solver, and a strong collaborator. You should be able to manage multiple priorities, navigate complex stakeholder environments, and drive operational excellence across delivery teams.
You will be called on to:
• Liaise with client teams to prioritize delivery schedules and ensure alignment on timelines and expectations.
• Ensure projects are delivered on time and coordinate with operations teams to uphold delivery excellence.
• Drive quality standards and program improvements within the team and across projects.
• Collaborate with Brand Managers, Marketers, Digital, IT, Data & Platform teams, and Agencies of Record (AoRs).
• Act as a single point of contact for market-level coordination and issue resolution.
• Facilitate cross-functional collaboration and manage dependencies across internal and external teams.
• Support brand strategy execution by freeing up marketers to focus on strategic initiatives.
• Monitor progress, identify risks, and escalate issues as needed to ensure smooth delivery. Requirements:
• Experience in digital marketing operations, brand coordination, or campaign delivery within the pharmaceutical industry.
• Strong project management and stakeholder engagement skills.
• Exceptional communication and collaboration abilities.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience working with cross-functional teams including marketing, IT, analytics, and external agencies.
• Excellent documentation and organizational skills.
• Experience with the Legal/Medical/Regulatory review process.
• Strong influencing and problem-solving skills.
Education
• A bachelor's degree in business or related field or an MBA.
• Minimum of 7+ years of experience in brand operations, project management, or digital delivery coordination.
EQUAL OPPORTUNITY
Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.
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