Night Shift Operations Associate

3週間前

JP- Wayfarer Full time

Requirements

  • English: Fluent
  • Japanese: Business level
  • Must currently reside in Japan

Description


Wayfarer is a tech-driven hospitality startup brand rapidly expanding its team. Founded in 2019, we're on a mission to reinvent the hospitality business model by creating an innovative experience for travelers in Japan. Currently, we have 12 hotel locations in Kyoto and Osaka across three cornerstone brands: Wayfarer, ORI, and Kabin.

Our vision is to brighten life for the next generation of everyday travelers. We are building a product that is not limited only to the hotel, but also connects with local communities in a meaningful way to help travelers discover more. Powered by in-house technology that enables digital touchpoints for superior operating efficiencies and a seamless traveler experience, without forgetting the human touch and interactions that make travel real.

We're not like most companies. We're direct talkers and look for outside the box critical thinkers. We have an international team represented by over 12 nationalities; you will work in an environment primarily in English and Japanese.

Ideal candidates for Night Operations Associates can think on their feet; are disciplined & organized; have grit & perseverance; enjoy trying new approaches & changing things; are open to feedback, direct in communication, and tech-savvy.

Responsibilities

Be the vanguard for daily property operations, reception, and traveler services

Own and resolve operational challenges decisively and independently

Assist the operations team to refine and document processes

Implement operational improvements, product collaborations, tech systems, and automations

Benefits

15 days paid leave after 3 months probation, unlimited sick leave

Standard Japanese company social insurance (pension, health insurance, unemployment insurance)

Monthly commuting expenses up to 20,000 yen

Office snacks, company culture events & gatherings

Free stays at our hotels subject to availability

Working as a member of an international team with diverse cultures and backgrounds

Requirements/Preferences

High ability in written and spoken Japanese

Proficiency in written and spoken English

Must be living in Japan with a valid visa/working status

Hospitality experience/familiarity with night shift

More Details

For Full-time Positions:

- On-shift basis for 9 hours (with 1 hour break)

- 2 regular days off per week

1 10pm-7am(Including 1hour break/Night shift)

2 11pm-8am(Including 1hour break/Night shift)

* Shift patterns may vary as needs evolve.

*Night hours worked (10pm to 5am) will be paid at the night time rate in accordance with Japanese labor law.

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