Event Manager (EM)
Job Description
Our company is an experienced production company handling various types of video and event productions, including nationwide TV programs and commercials, live concert footage of famous artists, large-scale festival streaming, PR videos for major companies, and more.

We are seeking staff who can utilize their language skills and engage in event-related operations for a newly established Event Management team (7-9 members planned) at a major foreign IT company client. Our goal is to provide a one-stop solution for various genres of events held in the client's event space, delivering world-class experiences to hosts and guests alike.

The Event Manager (EM) plays a central role in the planning and preparation stages of events. Through meetings, you will understand client needs, collect necessary information, materials, and resources, coordinate with internal service lines (catering, security, technical production, etc.) and onsite teams, and advise on delivering better event experiences. We are looking for an event expert who can multitask across multiple events and requests, manage schedules by working backward from event dates, and who possesses the ability to comprehend implied needs from limited information. Communication skills are also critical, as you will be engaging with clients daily in a front-office role.

Ideal Candidate Profile

• A team player who builds relationships with team members and stakeholders from diverse backgrounds, supporting, inspiring, and encouraging each other
• A generalist with flexibility and quick learning ability, adaptable to a wide range of tasks and sudden changes
• A challenger with a proactive attitude toward new experiences, eager to learn and grow
• An independent problem solver who can identify issues and propose improvements, responsible and accountable
• Detail-oriented while maintaining a broad perspective, with a considerate and proactive mindset and excellent coordination skills

Responsibilities

• Provide consulting-style one-stop-shop event planning support to event organizers to create excellent event experiences
• Confirm objectives and requirements with event hosts for live and online events
• Review budgets and propose measures to maximize ROI
• Coordinate logistics, decoration, entertainment, catering, and all event-related requirements and planning
• Propose event enhancements to achieve desired objectives
• Review all meeting spaces to ensure appropriate allocation
• Communicate changes or cancellations of space reservations to Space & Service Coordinator (SSC)
• Timely update group information in internal systems
• Regularly check event spaces and facilities to ensure proper service delivery
• Relay event requests to Event & Service Specialist (ESS) and confirm any additional needs during group events
• Ensure timely communication and reporting to all service departments
• Conduct post-event surveys following SOP procedures, report feedback, positives, and issues to the event service team
• Collaborate closely with responsible departments on communication, scheduling, registrations, feedback surveys, final reports, and related deliverables
• Handle arrangements and coordination of audio/visual, decoration, catering, security, entertainment, novelties/prizes, transportation, etc.
• Produce creative and innovative events with attention to detail based on strategic plans
• Manage multiple programs/events across various industries, delivering world-class creativity through innovation and strategy

Requirements

• Native-level English and business-level Japanese (approx. JLPT N2 or higher, capable of smooth presentations and negotiations)
• Minimum 3 years of professional experience
• Experience in event planning, management, production, marketing, or agency work (e.g., event coordinator, event manager, project manager, production desk, producer, director)
• Practical experience with G-suite / Google Workplace (Drive, Slides, Docs, Spreadsheet, Meet, Chat, Calendar, Gmail, etc.)

Preferred

• Basic knowledge of production technology
• Interest in social media and video streaming platforms
• Experience with software related to events and streaming such as Final Cut Pro, Premiere Pro, Adobe CC, StreamYard
• Proficiency in Keynote, Microsoft Office

Start Date:
June 2025

Employment Type:
Full-time (negotiable based on preference)

Working Languages:
English and Japanese (mainly English for client communication via email and meetings)

Location:
Client site in Shibuya, Tokyo (with possibility to work at company's Shibuya office until team is fully established)

Working Hours:
9:00 - 18:00 (8 hours/day)

Holidays:
Two days off per week, 10 days paid leave per year (in the first year)

• Holidays usually follow the calendar. Events mostly during weekdays and daytime. If events occur on holidays, compensatory days off will be given.
• Working hours are flexible around event schedules. On non-event days, standard hours apply.
• Office-based work

Hiring Process

• First interview: HR interview + job explanation (in Japanese and English)
• Second interview: Department interview + personality test (in Japanese and English)
• Third interview: Executive interview + written test (Japanese only) at Shibuya office

Application Materials

• Resume (Japanese, mandatory)
• Work history (Japanese, mandatory)
• Portfolio (optional)

Note
As this is a new team, the final position may be determined after considering workload and balance with other team members upon joining.