Description
Department Overview
Logistics is one of the most essential platforms to evolve EC businesses in Rakuten Group. We are currently working on the development of the following fulfillment and delivery related functions, including Warehouse Management System (WMS), Transportation Management System (TMS) development and its technical operations.
- Outsourcing Logistics service named Rakuten Super Logistics (RSL) which supports Rakuten Ichiba merchants
- Online bookstore named Rakuten Books
- Online shopping site for consumables, health foods, pharmaceuticals and others named Rakuten 24 (Rakuten Direct)
- Online Fashion site that officially handles popular apparel brands named Rakuten Fashion
- Online supermarket provided by Rakuten and SEIYU named Rakuten SEIYU Net Super
We are looking for experienced people who are passionate about building products in a variety of the services above. The required skills and working environment are very diversified and unique.
Why We Hire
We are looking for a talented product manager who is responsible for managing logistics development products under the Rakuten Group technical organization (EC Logistics Development Department) and is able to communicate well with both business members and development members by demonstrating strong ownership and lead initiatives based on mid to long term business strategies in the Logistics domain.
The product manager is responsible for creating the product roadmap, by aligning with stakeholders, supporting a series of system designing and development execution processes until its release. The position will also be responsible for KPI management for continuous product improvement to iterate PDCA cycles.
Position Details
Your main responsibilities will be as follows:
- Develop a logically-sequenced product and feature roadmap
- Conduct product improvement activities and development management support
- Collaborate with business members such as those who are involved in the product you own
- Conduct system planning, system requirement definition, product design, and UI design according to business needs
- Support development cycles for the success of products based on defined KPIs
- Collaborate with developers such as engineers, designers, and infrastructure personnel
- Implement and provide support for services after system release
- Report to business owners about their products and project's progress and outcomes, in a way that can be evaluated with both numerical and/or non-numerical methods
You will be in charge of (as an example) :
- Warehouse Management System (WMS)
- Shipping platform system that integrates with internal logistics systems and delivery carriers
- Logistics Platform system that integrates with external order management systems and warehouse systems
- Workforce Management System (WFM)
- Warehouse simulation system
- Logistics service finance and accounting system
- Data management, analysis system tools (DWH, BI, etc.)
Mandatory Qualifications:
- 3 years or more of product management experience, or equivalent experience
- Experiences in collaborating with business members, engineers, test engineers, infrastructure personnel, designers, etc. to launch services
- Being able to analyze business requirements and make accurate input, such as system definition and system design with documents
- Being able to make decisions and make proposals using data
Desired Qualifications:
- Work experience as an IT engineer
- Product management experience for business systems
- Product management experiences in EC domain
- Agile development experience
- Data modeling and analysis experience using BI tools and big data
- Implementation of system tests, quality assurance tests, etc.
- Experience in creating test scenarios
Additional information on Location
The main work place will be headquarters (Rakuten Crimson House) in Futakotamagawa, Setagaya-ku, Tokyo.
Even if you work in Tokyo, you may be expected to visit or conduct short business trips to each warehouse according to project needs. Detailed information will be provided during the interviews and in offer related documents.
Additional information on English Qualification
Intermediate to business level English (TOEIC 600 or more) is required for this position. You are at least expected to be able to read and write English at a business level.
Business level Japanese (or above) will also be required as you will need to work with business members in Japanese on a daily basis (reading, writing, listening, and speaking).
Languages:
English (Overall - 2 - Intermediate), Japanese (Overall - 3 - Advanced)
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