仕事内容:
医薬品・医療機器・ヘルスケア関連の問合せ対応をお願いします。
また、対応履歴入力、顧客データ登録などもお任せします。
会社ごとに電話が分かれているので、一つの席で黙々と電話をとるのではなく、皆さんで声掛けしながら複数の席で電話をとっていただきます。
一人前になってからの対応件数は、15~20件ほどです。
マニュアルやFAQが完備されており、研修も約2ヶ月間あるため安心してスタートできます。
池袋駅から地下直結雨に濡れずに通える、通勤ベンリな立地です
・ECサイトの問い合わせ対応(電話・FAX受付)※マニュアルあり
・クライアント先HPの問い合わせ対応(FAQ・資料あり)
・付随する入力
・顧客データ登録
【会社の主力商品・サービス】
医療業界向けBPOサービス会社
【勤務時間】
シフト制
8:30~17:30(休憩時間 12:00~13:00)
12:00~21:00(休憩時間 15:00~16:00)
他、派遣先の規定による
※8:30~21:00 間で8時間勤務(1時間休憩)
【残業】
基本ありません。
【月収例】
約252,000円(時給1,500円×実働8.00h×21日)+交通費
※月収例は一例であり、保証するものではありません。
【交通費】
通勤交通費の支給あり(当社規定による)
【服装】
オフィスカジュアル
【研修期間】
座学(ロールプレイング):1か月
OJT(モニタイリング付き受電):1か月
※スキルにより期間は前後します。
【職場環境】
休憩室あり
【喫煙環境】
敷地内禁煙(喫煙場所なし)
屋内禁煙(喫煙室なし)
【雇用形態等】
・雇用形態:派遣労働者
・雇用期間の定め:あり(有期雇用)
※就業期間は、お仕事ご紹介時の状況により変動いたしますので、
ご紹介時に改めてお知らせいたします。
※更新する場合(契約期間満了時の業務量、勤務成績等により判断)
※原則、通算契約期間並びに更新回数に上限はありません。
・試用期間に関する事項:試用期間はありません。
※締結した契約において業務内容、就業場所に変更は原則ありません。
・加入保険(加入要件適用者):厚生年金保険、健康保険、雇用保険、労災保険
・募集者の名称:ヒューマンリソシア株式会社
アピールポイント:
医療系BPOサービスで、問合せ対応のお仕事です。
ロープレやOJTなど研修充実マニュアル完備で未経験からでも安心スタート
人気の池袋駅から地下直結雨の日も傘いらずで通勤ラクラクですよ
【部署人数】23名
【男女比】1:9
【年齢層】20代~30代
求める人材:
・未経験OK
・電話対応の経験がある方
・Excel(フォーマットへの入力)の操作ができる方
・Outlookの操作ができる方
勤務時間・曜日:
【曜日】月火水木金土日祝
【勤務時間】08:30~17:30
休暇・休日:
平日休み
週5日シフト制
勤務地:
東京都豊島区
アクセス:
JR山手線 池袋駅~徒歩5分
給与:
時給1500円
待遇・福利厚生:
・社会保険完備(雇用保険・労災保険・健康保険・厚生年金)
・定期健康診断あり
・有給休暇制度あり
・スキルアップサポート
OA・CAD研修の実施およびグループ会社である
ヒューマンアカデミーの講座が特別割引で受講できます。
リソシア奨学制度や産経オンライン英会話の割引制度もあります。
・リフレッシュサポート
ホテル、レジャー施設、テーマパークをはじめ、
ネイルサロンの特別優待割引など魅力的なサポートも豊富
その他:
<会社概要>
【会社名】 ヒューマンリソシア株式会社
【東京本社】 〒
東京都新宿区西新宿7-5-25
西新宿プライムスクエア1F
【大阪本社】〒
大阪府大阪市中央区南船場4-4-21
TODA BUILDING 心斎橋4F
【事業内容】
人材派遣
人材紹介
業務受託
労働者派遣事業(許可番号/派
有料職業紹介事業(許可番号/13-ユ
TKOSHK
雇用形態: 派遣社員
給与・報酬: 1,500円 (時給)
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