Job Description
Business Overview
Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.

Department Overview
Rakuten Beauty Department

Business Overview

Our mission at Rakuten Beauty is to empower both Rakuten members nationwide and beauty salons through beauty. We operate "Rakuten Beauty", a salon booking website.

While the beauty market is dominated by a few major competitors, Rakuten Beauty, backed by the Rakuten Ecosystem, enjoys high expectations from salons and continues to grow in both participating stores and user numbers.

We aim for the further development of the beauty industry and are broadly engaged in activities such as disseminating market trends, planning and operating beauty events and awards, and promoting sustainability initiatives to solve industry challenges.

We also sponsor the Rakuten Eagles and Vissel Kobe teams, continuing to reach a wide range of users through collaborative projects.

Strengths of the Organization

Organizational Culture

• We have a bottom-up culture that values collaboration and respects the opinions of our members. The Business Unit Director also prioritizes interaction with team members.
• With Salesforce and RPA engineers within the business unit, we conduct serious operational improvement activities daily and are highly conscious of improving productivity.

Growth Opportunities & Career Paths

• Precisely because we are not a large organization, we have all the departments necessary for business activities within the unit, including sales, marketing, UX, business strategy, and service management, providing a wealth of career paths.
• Everyone has a large degree of discretion, and there is an environment where you can take the initiative to promote projects, allowing for challenge and growth.

Business Process Re-engineering Group

The BPR Group's mission is to 'Maximize operational efficiency by leveraging data and RPA to drive visualization and automation.' To achieve this, we utilize various solutions, including BI tools, to enable data utilization, support the business unit's self-sufficiency in data utilization, and engage in RPA development.

Position
Why We Hire
Rakuten Beauty is hiring RPA developers to streamline and optimize our business processes. The long-term vision for this role includes development in areas such as AI utilization and the creation of AI agents.

Position Details
The BPR Group automates, visualizes, and streamlines various operational challenges within the business. While data is central to our work, we have also been engaged in large-scale automation of business improvements since 2023, with a team of three dedicated RPA developers.

Responsibilities
To accelerate the quality revolution at Rakuten Beauty, the BPR Group promotes business efficiency across the entire Rakuten Beauty organization

• Monitoring the progress and challenges of each business efficiency theme
• Resolving resource allocation and other issues between projects
• Striving for the continuous improvement and self-sufficiency of business efficiency efforts

Specific Tasks

• Join the Rakuten Beauty BPR Group and be assigned to business improvement projects, participating in regular meetings
• Conduct interviews and gather information from various departments within Rakuten Beauty
• Consider and develop solutions using vendor tools, RPA, and AI
• Establish systems to prevent incidents, reduce person-hours through automation, and prevent human errors

RPA development tools

Blue Prism

Work Environment
We have 1 marketing analyst/3 tech leads/3 data analysts under the manager.

Members are mainly in their 30s.

Mandatory Qualifications
Minimum of 2 years of experience with object-oriented programming (Java/C++/Python etc.)

Desired Qualifications

• RPA development experience
• AI engineering experience

Others Information
Additional information on Location
Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional Information On English Qualification
TOEIC Score exceeding 800 (or similar level of English ability or a University Degree earned in an English-speaking country)

Proof of eligibility is required by the timing of the offer letter.

If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by our company, during selection process is required.

business #developmentsupport #commerce #RakutenBeauty

Languages
English (Overall - 4 - Fluent), Japanese (Overall - 4 - Fluent)