Spclst , Omnichannel Strategy

2週間前

Chiyoda MSD Full time

Job Description

【職種名】

Field Enablement Group - Member

【職務概要】

Field Enablement Group に所属するメンバーとして、特に営業による顧客エンゲージメント活動に必要なシステムやアプリの導入・運用を推進します。本ポジションは、ビジネスの巨大化を目指した様々なプロジェクトに参画すると共に、日々の運用をグローバルチームや社内の各部署と連携して支援し、その先の全社戦略および Customer Engagement Vision の実現に向けた貢献が期待されています。

【主な職務内容】

  • 全社戦略および Customer Engagement(CE) Vision に基づいた、中長期的なソリューションの理解と連携維持

  • グローバルチームと連携して、特に営業を中心とした顧客エンゲージメント活動を支援するソリューションの導入と継続的な改善

  • 四半期ごとの優先事項への集中とプロジェクト管理およびチェンジマネジメントの推進

  • 他部署との連携による要件定義とその評価、グローバルチームとの合意形成

  • アジャイル開発手法の理解とチーム内外との積極的な連携

  • 業界動向やユーザー評価を踏まえた継続的な業務プロセスおよびシステム機能の改善

  • システム障害発生時の検証および関連部署と連携した対応

  • 製薬業界における新しいルールや規制への対応

  • チームやグローバルのソリューション担当チーム、社内の各部署、役員、社外パートナーとの円滑なコミュニケーションを通じた価値の創造

【応募資格】

<必須条件>

  • 大卒以上

  • 戦略的思考に基づく論理的コミュニケーション力、高いビジネス洞察力

  • 複雑な情報を構造化し要旨を伝え理解する、日本語でのコミュニケーション能力(聞く・話す・読む・書く)

  • 英語での業務遂行能力

  • 製薬業界におけるコンプライアンスへの理解

  • 新しい知識を積極的に学び、それを実践していくラーニングアジリティ

  • チームでの業務遂行経験と、チームメンバーと良好な協力関係を構築する力

<歓迎条件>

  • 複数部門をまたぐ業務系システム導入プロジェクトの経験

  • 製薬業界またはヘルスケア業界での1年以上の業務経験

  • アジャイル開発およびプロジェクトマネジメントの実務経験

  • グローバル関係者と連携したプロジェクト推進経験

  • 組織や業務プロセス変更を伴うプロジェクトでの、チェンジマネジメントの設計・実行経験

<< English Ver >> 

[Job Title]

Member – Field Enablement Group

[Job Summary]

As a member of the Field Enablement Group, this role drives the implementation and ongoing management of systems and applications essential to sales-led customer engagement. The position is involved in diverse initiatives to maximize business impact and supports daily operations in partnership with global teams and cross-functional stakeholders, contributing to the execution of the enterprise strategy and the Customer Engagement Vision.

[Key Responsibilities]

  • Maintain a deep understanding of, and alignment with, mid- to long‑term solutions grounded in the enterprise strategy and Customer Engagement (CE) Vision

  • In partnership with global teams, drive the implementation and continuous improvement of solutions that support customer engagement activities, with a primary focus on Sales

  • Prioritize quarterly objectives, manage projects and execute change management activities

  • Define and assess requirements through cross-functional collaboration, and facilitate alignment and decision-making with global teams

  • Apply agile methodologies and proactively collaborate within and across teams

  • Continuously enhance business processes and system capabilities based on industry trends and user feedback

  • Investigate system incidents and coordinate remediation in collaboration with relevant functions

  • Ensure compliance with the latest rules and regulations in the pharmaceutical industry

  • Create value through effective communication with the team, global solution teams, internal departments, executives, and external partners

[Qualifications]

  • Bachelor's degree or higher

  • Strong logical communication skills grounded in strategic thinking; high business acumen

  • Proficiency in Japanese communication (listening, speaking, reading, writing), with the ability to structure complex information and convey/understand key points

  • Ability to operate effectively in English

  • Understanding of compliance in the pharmaceutical industry

  • Learning agility: proactively acquiring new knowledge and applying it in practice

  • Experience working in a team and the ability to build effective collaborative relationships with team members

  • Experience contributing to the implementation of enterprise business systems spanning multiple departments

  • At least 1 year of professional experience in the pharmaceutical or healthcare industry

  • Hands-on experience with agile development and project management

  • Experience driving projects in collaboration with global stakeholders

  • Experience designing and executing change management for projects involving organizational or business process changes

Required Skills:

Accountability, Business Strategies, Change Request Management, Communication, Community Collaborations, Content Publishing, Content Writing, Customer Service, Information Infrastructure, Interpersonal Communication, Management Process, Marketing, Measurement Analysis, Pharmaceutical Compliance, Pharmaceutical Management, Pharmacy Laws, Pharmacy Regulation, Social Collaboration, Stakeholder Relationship Management, Structuring, Teamwork, Technical Advice

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

01/9/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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