Who We Are…
We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact.
Opportunities for all…
Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
Job Purpose
To manage all aspects of maintenance within the House. To co-ordinate and perform routine, preventive and emergency maintenance and carry out repairs to obtain optimum efficiency and economy of the House, Pool and F&B operations.
Main Duties
Technical
- To maximise maintenance team potential with a balanced focus on operations, members and employee and satisfaction.
- To prioritise, plan, schedule assign and supervise the maintenance team and third-party contractors.
- To respond to member's maintenance needs promptly and ensure they receive professional, efficient and courteous service in line with company standards.
- To respond to Kitchen maintenance needs promptly to ensure minimal disruption to the operation.
- To maintain the physical appearance and operational efficiency of the building's mechanical and electrical systems, liaising with the landlord's team as and when appropriate.
- To install and then maintain all equipment related to HVAC, Water treatment, Fire Safety and emergency life support systems in and around the House.
- To ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
- To take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
- To maintain, monitor and oversee the testing of the House's emergency and security systems, features, fire alarm, CCTV, sprinkler system etc.
- To ensure all statutory gas safety tests are in date, ductwork cleaning is programmed and completed.
- To ensure all statutory Fire safety tests are conducted, extinguishers are all in date and teams are aware of fire safety routes and escape plans.
- To ensure proper records are kept relating to all kitchen assets with a current status reflecting any equipment that is out of order.
- Maintain, monitor and oversee all records of critical information held for the entire House.
- Responsible for utilities in the house. Energy control including Water, Gas, Electricity to minimize them for and work towards environmentally friendly operation in line with our global sustainability pledge.
- Manage Garbage collection areas, for recycling resources and minimize the garbage
Leadership
- To train the maintenance team on correct maintenance procedures and technical skills training.
- To be responsible for the PRP and liaise with Hotel Manager, Reception Manager and Housekeeping Manager.
- To conduct regular coffee chats and performance reviews in line with company standards.
- To monitor and maintain efficiencies in energy and maintenance costs
- Working with all HODs to minimise damage
Requirements / Qualifications
- Good command in both spoken and written English and Japanese
- Previous experience working at a similar sized property, preferably a hospitality environment
- Possesses either a degree or craft apprenticeship with multiple years' experience and on-going development
- Good financial acumen
- Is able to establish credibility and respect and build a strong working relationship with other managers
- Is comfortable working in a fast-paced environment with the ability to multi task and maintain momentum
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