Knowledge Management and Learning Officer

Job #:

req35184

Organization:

World Bank

Sector:

Knowledge Management

Grade:

GF

Term Duration: 3 years 0 months

Recruitment Type:

Local Recruitment

Location:

Tokyo,Japan

Required Language(s):

English. Japanese

Preferred Language(s):

English, Japanese

Closing Date:

1/7/2026 (MM/DD/YYYY) at 11:59pm UTC

Description

Do you want to build a career that is truly worthwhile? Working at the World Bank provides a unique opportunity for you to help our clients solve their greatest development challenges. The World Bank consists of two entities – the International Bank for Reconstruction and Development (IBRD) and the International Development Association (IDA). It is a global development cooperative owned by 189 member countries. As the largest development bank in the world, the World Bank provides loans, guarantees, risk management products, and advisory services to middle-income and creditworthy low-income countries, and coordinates responses to regional and global challenges. For more information, please 

Infrastructure Vice Presidency

Globally, one billion people live more than 2 kilometers from all-weather roads, 685 million people lack electricity, and nearly 4 billion people lack internet access. Access to basic infrastructure services is critical for creating economic opportunities for the poor. The Infrastructure (INF) Vice Presidency within the World Bank is charged with developing sustainable solutions to help close infrastructure gaps in developing and emerging economies. It currently consists of four global departments: Energy & Extractives (EEX); Transport (TRA); Urban, DRM, Resilience, and Land (URL), and Global Infrastructure Finance Department. It oversees the Bank's work across energy and transport sectors, urban development, as well as efforts to promote energy transition, low-carbon transportation, livable cities, disaster risk resilience, land management, and quality infrastructure services through public-private partnerships. Infrastructure represents around $110 billion of the Bank's portfolio. For more information:

The Cities, Subnational Finance and Disaster Management - Global Department covers a range of issues including: (i) supporting the development of green, inclusive, resilient and productive cities, including harnessing urbanization to contribute to growth and poverty reduction, and strengthening local governments' capacity to plan, finance and deliver services and infrastructure investments; (ii) promoting efficient, well-coordinated spatial and territorial development processes including strengthening rural-urban linkages and developing lagging regions; (iii) strengthening disaster risk management policies, institutions and regulations and mainstreaming resilience across development sectors including risk assessment and mapping, risk reduction, disaster preparedness and risk financing; (iv) post-conflict reconstruction and recovery; (v) strengthening land tenure, management and information systems; (vi) supporting the development of national and sub-national spatial data infrastructure and supporting the development of geospatial information, and (vii) promoting tourism as a major global economic sector, accounting for over 10% of global GDP and supporting hundreds of millions of jobs worldwide.

Tokyo Development Learning Center (TDLC)

The Tokyo Development Learning Center (TDLC) program is a partnership of the Government of Japan and the Infrastructure Global Department – Cities, Subnational Finance and Disaster Management of the World Bank based in Tokyo, Japan. TDLC serves as a leading global knowledge hub with a mission to identify Japanese and global best practices, generate new insights, and share actionable solutions to maximize the impact of World Bank–financed urban development projects in developing countries and emerging economies. TDLC supports an active portfolio and growing lending and analytical activities relating to housing, urban infrastructure, municipal finance, urban transport, urban planning and land governance, urban resilience, climate and disaster resilience. TDLC is expected to host a series of Practitioner Programs of the new – Livable Cities Academy.

Please note this position is financed by a Trust Fund and renewal is contingent upon availability of funding, in addition to other factors, including but not limited to business needs, staff performance and skills fit.

Job Duties and Responsibilities:

The KM and Learning Officer will support, coordinate, and implement TDLC's knowledge management and learning agenda. The Officer will ensure that knowledge generated through TDLC- supported activities is systematically captured, curated, and translated into accessible, high-quality products and services. The Officer will also support the delivery of learning programs and communities of practice that enhance the World Bank's and clients' institutional capacity.

The Officer will be expected to work independently, exercise sound judgment, deliver high quality services, and ensure seamless logistical planning and execution of activities, while supervising and coordinating support staff as needed.

The Officer will report to the Manager of the global unit with the day-to-day guidance and supervision of the TDLC Program Manager.

The scope of work and key responsibilities will include:

• Knowledge Capture and Curation - Capture, synthesize, and organize insights from TDLC activities into high-quality, accessible knowledge products and repositories.

• Knowledge Dissemination and Communications - Coordinate dissemination of TDLC knowledge products through internal and external channels to maximize visibility and uptake.

• Learning Program Design and Delivery - Design, implement, and evaluate TDLC Practitioner Programs and Technical Deep Dives, as well as other knowledge and learning exchange events.

• Operational and Analytical Support - Provide analytical inputs and operational support to integrate TDLC knowledge and Japanese and international expertise into operational and policy engagements of regional teams.

• Monitoring and Evaluation - Contribute to the monitoring, evaluation, and reporting of TDLC knowledge and learning initiatives to track progress and outcomes.

•Partnerships and Stakeholder Engagement – Support the TDLC team in expanding and deepening partnerships with Japanese and international institutions to co-create and share knowledge and learning products, in coordination with the WBG's knowledge networks.

• Other tasks - Carry out any additional responsibilities or tasks as may be requested by the TDLC Program Manager and/or the Manager, in support of program objectives, operational needs, or strategic priorities.

Selection Criteria

• Master's degree in international development, public policy, urban development, knowledge management, or a related field.

• Minimum of 5 years of relevant experience in knowledge management, learning design, capacity building, and/or development operations (experience with World Bank or international organizations (public or private sector) is preferred).

• Experience designing and facilitating learning and capacity-building programs (virtual and in person).

• Strong analytical and ability to synthesize complex information into clear, accessible products.

• Excellent communication skills and fluency in both English and Japanese (written and oral).

• Strong and demonstrated ability to build and maintain effective relationships with Japanese ministries, city officials, and private sector partners.

• Knowledge of Japan's development innovations and institutions is an asset.

• Technical knowledge of urban development, disaster risk management, and land governance is a plus.

• Strong organizational skills, with proven capacity to plan, prioritize, and deliver multiple assignments under tight deadlines.

• Strong client orientation and service delivery focus, with the ability to adapt flexibly
to participant and stakeholder needs.

• Proven ability to function effectively in a multicultural team environment and to coordinate across different levels of staff and management.

For information about WBG Core Competencies, please visit: 

Poverty has no borders. Neither does excellence. We continually search for qualified individuals with diverse backgrounds from around the globe. We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

WBG Culture Attributes:

1. Sense of urgency: Anticipate and quickly respond to the needs of internal and external stakeholders.
2. Thoughtful risk-taking: Challenge the status quo and push boundaries to achieve greater impact.
3. Empowerment and accountability: Empower yourself and others to act and hold each other accountable for results.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.

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