Tokyo Applied Materials Full time

Seeking a Subject Matter Expert on regional Extended Workforce (EW) Operations via Vendor Management System (VMS).

Key Responsibilities

EW Request Lifecycle Management through VMS

  • Intake of EW request from stakeholders: collaborate with CBM and GSP Country Focal to coordinate with Hiring Manager (HM), SOW Owners for new or renewal EW request.
  • Supplier communication & training: communicate with Supplier to fulfill EW Requests, and ensure compliance with Applied EW policy & VMS process requirements.
  • Liaise and support On-site Office Tours & Onboarding: coordinate necessary on-site activities for the sourcing and onboarding of T&M Workers
  • Resolve inquiry and issues: address inquiries and lead to resolve identified issues.
  • EW forecast: collect EW spending forecast and support for Shopping Cart (SC) creation, Purchase Order (PO) balance mgmt., and budget vs. actual analysis.
  • Facilitate EW invoice & payment: coordinate invoice process with Suppliers and collaborate with Finance on Supplier queries.
  • Reporting & analytics: provide stakeholders with requested EW data reporting & analytics.
  • Cross-functional collaboration: work with teams like HR, Legal, Finance, and IT as needed.
  • Back Office Governance

  • Performance Metrics Governance: collaborate with Back Office to manage the SLA & KPI for regional EW operations.
  • Knowledge Management (KM): update and review KM documents, e.g., Standard Operating Procedures (SOPs).
  • Enhance User Experience

  • Provide trainings to targeted internal stakeholders or Suppliers for EW process and systems.
  • Conduct Open Office Hours with internal stakeholders as needed.
  • Support Change Management for new EW policy, process or system changes.
  • Support Regional EW Compliance

  • Communicate and ensure compliance with global EW policy (worker classification, Temp Tenure limitation).
  • Implement and operationalize controls based on global EW policy.
  • Maintain filing & documentation as per local law, regulation, and company policy requirements, such as paper Invoices, NDA.
  • Act as the local liaison for EW Operations, ensuring EW team is informed of local law/regulation updates or specific requirements.
  • Continued Improvement and Project Support

  • Streamline processes and align regional process with best practices.
  • Assist with global technology roll-out and regional cross-functional initiatives.
  • Basic Qualifications

  • Bachelor's degree or relevant experience.
  • 5+ years of hands-on experience in EW program management or HR.
  • Native speaker in Japanese.
  • Fluent in English with excellent speaking, reading and writing skills.
  • Strong communication and interpersonal skills (explain difficult or sensitive information, work to build consensus) with stakeholders, Suppliers, cross-functional teams, and Back Office.
  • Proficiency in Microsoft Office (e.g., Excel, PPT), ERP systems (e.g., SAP).
  • Preferred Qualifications

  • Specific expertise in compliance or regulatory functions like labor laws.
  • Experience in MSP / VMS or EW Operations within Semiconductor, Technology or Materials Management industries.
  • Knowledge of Managed Service models and drafting Statements of Work (SOW) based on business needs.
  • Background in Program Management or familiarity with quality tools like Six Sigma, Lean operations.
  • Ability to perform data mining, resolve problems and conduct analytical tasks, including the ability to use analytical tools (e.g. Tableau) for interpreting data and deriving meaningful conclusions.
  • Qualifications

    Education:

    Bachelor's Degree

    Skills:

    Certifications:

    Languages:

    Years of Experience:

    4 - 7 Years

    Work Experience:

    Additional Information

    Time Type:

    Full time

    Employee Type:

    Assignee / Regular

    Travel:

    Yes, 10% of the Time

    Relocation Eligible:

    No

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