MAIN PURPOSE
The purpose of this position is planning and implementing training / development programs to the maison employees in technical, professional and management skills, and also helping employees understand the maison DNA
Key Responsibilities
1
:
Develop training program
- Develop professional/technical training program
- Develop management program for boutique managers
- Develop training program for new boutique opening
- Identify and analyze training needs at the maison retail boutiques
2
:
Implement training
- Implement management training for boutique managers/assistant boutique managers.
- Coordinate implementation of technical training
- Implement initiate training
- Implement training for new boutique opening
- Implement training for seasonal OMS
- Follow up with new comers by providing a sponsor checklist and collaborating with newcomer sponsors.
- Follow up with boutique trainers for in-store training and also organize boutique trainer meetings.
- Manage logistics for training delivery
- Collaborate with Richemont Training Program development & implementation for office-based staff/managers
3
:
Manage training information
- Prepare and manage annual training calendar
- Manage maintenance and update of training history (list of training program and participants)
- Manage and control training budget.
4
:
Assessment of training for improvement
- Assess effectiveness of training program (by exam or mystery shoppers) and analyze future training needs.
- Provide feedback about training results and challenges to the management, and propose plans to improve the program.
5
:
Develop training materials
- Develop training materials (Newcomer, Follow up, fashion basics, etc)
Qualifications And Experience
- 3+ years Training experience in apparel/ luxury industry
- Deep knowledge of luxury fashion business
- Intermediate- Business level of English
Attributes
- Good communicator
- Flexible
- Proactive
- Strong organizational and coordination skill
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