Tokyo Michael Page
超成長中の【AI×モビリティ】市場でキャリア形成◎
週3回 在宅OK × フレックス制度あり

企業情報

AI×モビリティ分野に関連するソリューションを提供する外資系企業の日本法人。 車両に搭載した映像データとAI解析を組み合わせ、運転行動の可視化や事故リスクの低減、安全運転の促進を支援している。 物流・運輸業界を中心とした法人フリートへの導入が進んでおり、オペレーション改善やコスト最適化にも貢献。 グローバルチームと連携しながら、日本市場における事業拡大を進める成長フェーズの企業。

職務内容

ハードウェア・ソフトウェア・請求関連の問い合わせ対応
電話・メール・Salesforceを使用した顧客対応
海外本社のカスタマーサポートチームへのエスカレーション
海外拠点の技術チームとの連携・製品改善やプロセス構築
部門の立ち上げフェーズにおける業務効率化の仕組みづくり

理想の人材

【応募条件】

日本語:ネイティブレベル
英語:ビジネスレベル(英語での電話対応あり)
カスタマーサポートまたはテクニカルサポートの経験(業界不問)
IT製品やSaaSに関する基本的な理解

【歓迎要件】

SalesforceなどCRMツールの使用経験
顧客対応において問題解決力を発揮できる方
グローバルな環境でキャリアを築きたい方
新しい仕組みづくりに積極的に関わりたい方

条件・待遇

【条件・待遇】

雇用形態:正社員
勤務地:東京都内
勤務時間:月~金 9:00〜18:00
働き方:週3回 在宅OK × フレックス制度あり
給与:~ 1,000万円(RSUあり)

【魅力ポイント】

週3回在宅 × フレックス制度 でワークライフバランス良好◎
部門の立ち上げフェーズで仕組みづくりに関われます
超成長中の【AI×モビリティ】市場でキャリア形成◎

Contact: 伊藤さくら

Quote job ref: JN
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