Are you a good match?
- Do you have basic knowledge/experience of logistics, order management and/or e-com system?
- Do you have good communication and collaboration skills with structured problem-solving skills that is client & service oriented?
- Do you have attention to details?
- Are you proactive and self-motivated?
- Do you have native Japanese and intermediate reading/writing English skills?
If this is the case, then we would love to hear from you
What are we expecting from you?
With the growing and dynamic context for Online, the Online Retail Operations Coordinator supports the efficiency of the day-to-day operational activities and makes sure that the VCA E-boutique continues to provide excellent service and experience levels to our clients.
- You will monitor and manage all web and phone orders with an anticipative mindset, including sales and shipment, returns & exchanges, delivery issues, special client requests & complaints through contact with key Online Retail stakeholders.
- You will arrange stock transfer from e-BTQ to BTQ vice versa. Raise request to supply chain team in case of stock shortage.
- You will act as SAP key user: reporting issues and perform testing for releases.
- You will support the implementation of new IT tools, processes, and projects.
More than a job …We recruit for a career
By joining Van Cleef & Arpels you will be part of a Maison where employee career development is at the heart of our ambition.
Upon your arrival, you will be immersed in our enchanting world with trainings on our history, know-how and creations.
The recruitment process :
Send your application online. If your profile matches our search, you will be contacted by our HR team for an interview.
Along the recruitment process you will meet with HR, Online Retail Operations Manager, Online Retail Senior Manager and Regional Retail Director.
-
Shinjuku Van Cleef & Arpels PermanentCONTEXT Are you a good match? · Do you have basic knowledge/experience of logistics, order management and/or e-com system? · Do you have good communication and collaboration skills with structured problem-solving skills that is client & service oriented? · Do you have attenti ...
-
Shinjuku IWC PermanentPerformance Management · - Provide regular in-depth analysis of sales, and work with action plans to improve the performance. · - Work closely with cross-functional teams including Merchandising and Marcom teams to drive retail strategies and initiatives. · - Lead boutique proje ...
-
Tokyo Pernod Ricard Full timeJob title : Retail Operations Manager · Business/Region : Pernod Ricard Travel Retail Asia - North Asia - Japan · Line Manager : Sales Manager, TR Japan · Location : Tokyo, Japan · This position sits in our Global Travel Retail business (GTR). GTR is one of the Group's largest ma ...
-
Shinjuku Van Cleef & Arpels PermanentDo you match with the profile? · Do you have prior experience in Supply Chain / Sales Administration / Logistic field, preferably in a luxury retail business? · Do you have advanced skills in Excel, BI Analysis, and SAP tools? · Are you passionate about the luxury retail industr ...
-
Tokyo PermobilKey Tasks · ROHO Repair Request Handling · Manage and process repair requests for ROHO products · Collect necessary information and photos from customers to assess repair needs · Coordinatewith repair technicians to ensure timely and accurate repairs · Rental Business Operation ...
-
Tokyo KERING JAPAN LIMITED Full timeDescription · Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, b ...
-
Tokyo Qatar Duty FreeWe are recruiting for Digital and Marketing Operations Coordinator for Japan. · The selected candidate will take the initiative to execute all required Digital & Marketing Campaigns activities, as well as B2B & B2C activities to support meeting the key KPIs of Revenue, Brand awa ...
-
Ichikawa H&M Group Full timeJob Description · You are responsible for driving the overall Distribution Centre operation result with all DC colleagues. You monitor and guide our 3PL partner to run efficient Online DC operations such as Inbound, Outbound and Return, ensure service levels, compliance and driv ...
-
Fussa KBR Full timeTitle: · Special Operations Community Resource Coordinator (CRC) - (353 SOW/Yokata AFB, Japan) LOCAL HIRE ONLY · Belong. Connect. Grow . with KBR · KBR is a company of innovators, thinkers, creators, explorers, volunteers, and dreamers; but we all share one goal: to improve t ...
-
紀伊國屋書店 港区内の大学図書館
1日前
Shinjuku Books Kinokuniya仕事情報 · ● 仕事内容 大学図書館の数名のチームリーダーとして事務室内での · 事務作業や、データベースのガイダンス・展示業務を · 担当いただきます。 ●業務支援体制 \図書館運営を専門部署がバックアップ/ · 全国各地での多数図書館の運営経験と「書店」だからこそ · 得られる様々な学術情報に関する最先端の情報・知識をもとに、 · 現場をバックアップします ●スキルアップできる研修 \ライブラリアンとしての成長をバックアップ/ · 担当業務に関わらず参加できる研修やオンライン教材をレベル別 · に提供。内容は図書館業務についてはもちろん、リーダー ...
-
Tokyo Amazon Japan G.K. フルタイムこのポジションは、成熟したエンタメ業界における担当カテゴリーの持続可能な売上拡大・利益最大化を実現させるために、定性・定量の両面でビジネスの現状把握を行うこと、そこから成長領域・改善領域を見極めて戦略を立案し、素早く実行に移すこと、そしてアクションの結果を分析し更なる打ち手を策定・実施しながら、担当カテゴリーにおける事業経営の要となることが求められます。 · また、お客様の利便性および満足度の向上にも責任を負い、効率的なオペレーションの構築・そこからの自動化・仕組化を推進します。これらを達成するために、戦略に基づく最適な商品仕入れを行うとともに、ウェブを ...
-
高校留学コンサルタント
1日前
Tokyo EF Education First フルタイムAre you interested in versatile, flexible, entrepreneurial carrier path? · Do you like international, flat environment? · Want to make a positive impact on someone's life? · EF Education Firstは、人々が互いに歩み寄ることで世界がより良くなると信じています。1965年の創業以来、何百万人もの人びとが国を超えて文化を体験し、より広い世界を知り、自らの可能性を広げるサポ ...
-
Tokyo Rakuten Full timeDescription · : Department Overview · The Home Life Direct Division operates daily necessities direct sales services such as Rakuten24, Rakuten24 Drink Store, Rakuten24 Health Care Store, etc. on Japan's largest online shopping mall, Rakuten Market. · Through collaboration wit ...
-
Retail Manager
1日前
Shinjuku Van Cleef & Arpels PermanentAre you a good match? · Do you have broad experiences in luxury retail management? · Do you have a proven leadership with ability to formulate and drive retail strategies? · Do you have excellent interpersonal skills with flexibility and adaptability both in English and Japanes ...
-
Tokyo Amazon Japan G.K. - A43 Full timeWifi is the foundation of the modern home. Without it, nothing works. eero, an Amazon company, is the first company to deliver a whole home WiFi experience using mesh technology, ensuring there isn't a home layout or connected device we can't handle. Fixing connectivity is, howev ...
-
Tokyo FIndivi Consulting Full timeHeadquartered in Switzerland, our client is a leading supplier of breast pumps, breastfeeding accessories and medical vacuum technology that supports millions of moms, babies, patients, and healthcare professionals in more than 100 countries all over the world. As a family-owned ...
-
Tokyo Square Full timeCompany Description · Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. · ...
-
Tokyo Snaphunt Full timeThe Offer · Opportunity to work with a well-known Switzerland medical devices MNC · Based in Tokyo office, hybrid work environment · Ability to communicate fluently in Japanese (native speaker or N1 required) and English as position is required to handle Japanese online/ecommerc ...
-
Tokyo Rakuten Full timeDescription · : Business Overview · We operate Rakuten Books, one of Japan's largest online book, DVD, CD, and game retailers, as well as a reservation site. · Our goal is business growth based on maximizing customer satisfaction. · We invite you to join us in an environment w ...
-
Trainer
1週間前
Shinjuku Van Cleef & Arpels PermanentDo you match with the profile? · Do you have a deep experience as a trainer? · Do you have a proven luxury retail sales experience (jewelry or watches experience is plus) ? · Do you have strong facilitation & coaching skills? · Are you PC literate (Word, Excel, PowerPoint)? · Ar ...
-
Tokyo Continental Full timeJob Description · Mission / Purpose of the position · Proposing and implementing Japan Digital Marketing strategies in alignment with APAC and Global guidelines. Establishing and handling all public relationship, media and internal/external related communications and events to ...
