Our clients mission is to create meaningful connections between people and the brands they love.
They empower brands to extend their global reach to over 200+ countries, providing seamless and comprehensive e-commerce experiences for consumers around the world. Their integration solutions offer a complete international checkout experience, including local duties, taxes, fulfillment, delivery management, global returns, and payment processing.
They are seeking a dynamic Strategic Ecommerce Manager to shape and drive the account strategy for their enterprise clients. Based in their Asia office in Japan, this role involves collaborating with a cross-functional team to develop strategies and stay abreast of the latest trends and technological advancements in the retail e-commerce and cross-border fulfillment sectors.
Responsibilities:
- Account Strategy Development: Develop and execute the account strategy for clients in collaboration with sales and other internal teams.
- Client Portfolio Management: Oversee a portfolio of clients, ensuring they consistently meet or exceed revenue and profit targets.
- Client Relationship Building: Foster and strengthen client relationships at all levels, enhancing our reach and ensuring client satisfaction.
- Strategic Program Management: Manage the roadmap for strategic programs and improvement initiatives.
- Performance Partnership: Work with internal functional owners to ensure performance aligns with client contracts, SLAs, and business goals.
- Account Improvement Initiatives: Drive growth, innovation, service, profitability, and cost optimization initiatives in partnership with clients and internal teams.
- Issue Resolution: Coordinate with internal departments to promptly and efficiently address client issues.
- Industry Expertise: Stay informed about the clients' industry and business to provide optimal solutions and programs to boost revenue.
- Communication Management: Handle crucial communication, providing clients with updates on SLA performance, key programs, and solution schedules.
- Data Analysis: Monitor and analyze client forecasts, trends, and key metrics, communicating relevant impacts to internal teams.
Requirements:
- 5 + years proven experience as a key account manager or client relationship manager.
- Strong communication skills with fluency in English and Japanese.
- In-depth knowledge of the B2C e-commerce industry, preferably within an online retail environment.
-
Tokyo, Tokyo GLG ￥15,000,000 - ￥25,000,000 per year· MGLG es una plataforma que conecta a expertos con clientes. · Tiene oficinas en todo el mundo · y más de un millón · de expertos disponibles.seguro médico, vacacionespagadas,y oportunidadesde crecimientoprofesional . ...
-
Tokyo GLG ￥15,000,000 - ￥20,000,000 per yearGLGの東京オフィスでは、クライアントに対するサービスを提供するチームを率いるマネージャーを募集しています。本チームは、エキスパートインタビューを中心に、GLGのクライアントに対して価値の高いサービスの提供、管理を行います。 · B2Bサービス、営業分野での実務経験:4〜5年以上 · 3名以上のチームを率いたマネジメント経験:2〜3年以上 · ...
-
Tokyo, Kantō, Japan NJCS LimitedWe are seeking a dynamic Strategic Ecommerce Manager to shape and drive the account strategy for our enterprise clients. · Account Strategy Development: Develop and execute the account strategy for clients in collaboration with sales and other internal teams. · Client Portfolio M ...
-
Tokyo Specialized Group ￥4,500,000 - ￥12,000,000 per yearグローバルなプライベートアセットマネージャーが、東京オフィスでシニアポートフォリオマネージャーを募集しています。このポジションでは、クライアントポートフォリオ管理活動をリードし、サブアドバイザーとの関係を管理し、取引、オペレーション、クライアントサービスにわたる運用サービスを提供する機会があります。充実した医療保険、柔軟な勤務形態、競争力のある退職プラン、その他の優れた利益を受けることができます。 · 日々のファンドアカウントの現金及びFX管理を監督 · 機関投資家向けのクライアントレビュー会議を主導 · サブアドバイザーのパフォーマンスとコンプライアン ...
-
Ecommerce Manager
17時間前
Tokyo StrapsicleThe Ecommerce Manager will drive revenue growth through our Shopify website by overseeing day-to-day operations and strategic project management. · ...
-
Client Manager
14時間前
Yokohama BSI GroupWe exist to create positive change for people and the planet. Join us and make a difference too. · B SI の要求事項に従って指示されたマネジメントシステムの審査もしくは検証を確実に実施する。 · ...
-
Tokyo UGG ￥1,500,000 - ￥2,500,000 per yearResponsible for clear organizational focus on meeting expectations of brands while maintaining consumer-first lens. · Incorporate brand-defined targets into business strategies and GTM planning. · ...
-
Client Manager
3週間前
Yokohama BSI Full time￥5,200,000 - ￥8,500,000We exist to create positive change for people and the planet. Join us and make a difference too. · ...
-
Client Manager
5日前
Tokyo Schroders £60,000 - £1,000,000 per yearResponsible for promoting Schroder products and solutions to distributors and asset management companies. · Educated to degree level or equivalentIndustry experience: Minimum 5 years of experience as Client Relationship Manager in intermediary business or financial sectors or Pla ...
-
Client Manager
2週間前
Tokyo, Japan Schroders ￥2,000,000 - ￥2,800,000 per year+Responsible for promoting Schroder products and solutions to distributors and asset management companies. · ...
-
Client Manager
2週間前
Yokohama BSI Group ￥520,000,000 - ￥850,000,000 per yearWe exist to create positive change for people and the planet. Join us and make a difference too. · BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enha ...
-
Ecommerce Manager
2週間前
Tokyo HMI Hotel Group ￥2,000,000 - ￥2,500,000 per yearWe are seeking a dynamic and agile individual to join our team as a E-Commerce Manager. · Develop and implement e-commerce and digital strategies aligned with global brand standards. · Collaborate with Director of Sales Marketing Digital teams to track progress optimize e-commerc ...
-
Client Manager
5日前
Yokohama BSI Group ￥52,000,000 - ￥850,000,000 per year事業拡大 · 在宅勤務制度あり. · ...
-
Tokyo, Japan Deckers ￥900,000 - ￥1,800,000 per yearThe Senior Manager will lead a team of eCommerce managers and personalization across the matrix through influence and partnership. They will foster Deckers values and culture; model an inclusive workplace. · Lead a team of eCommerce managers and personalization · Foster Deckers v ...
-
Tokyo Specialized GroupNuestro cliente busca a un Senior Client Portfolio Manager para su oficina en Tokyo. El candidato deberá liderar actividades de gestión de portafolio y manejar relaciones con sub-advisores. · Liderar actividades de gestión de portafolio · Manejar relaciones con sub-advisores · ...
-
Tokyo, Japan Visa ￥1,400,000 - ￥1,800,000 per yearThe Client Consulting Manager will provide strategic consulting services to clients and drive tangible results. This role involves leading consulting initiatives and collaborating with data science teams to leverage advanced analytics capabilities. · ...
-
Tokyo, Tokyo Channel Factory ￥3,500,000 - ￥6,000,000 per yearChannel Factory is seeking a dynamic Client Services Manager (CSM) to join our growing team in Japan. As a key client-facing role, you will be responsible for delivering exceptional end-to-end campaign management and strategic support to leading media agencies and direct brands. ...
-
Tokyo Visa ￥6,000,000 - ￥12,000,000 per yearMake an impact with a purpose-driven industry leader Join us today and experience Life at Visa. · ...
-
Tokyo, JP xAIWe are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals, · Collaborate with Fortune 500 advertisers to understand their objectives, · Educate and consult clients on how to leverage X's advertising products, · Execute, optimi ...
-
Tokyo TikTok ￥4,000,000 - ￥8,000,000 per yearThe Client Solution Manager will play a key role in driving our clients' incremental growth by supporting product solution, vertical solution, and client relationship, together with sales team, agency team and other xfn teams; · proactively managing top clients and build vertical ...
-
Tokyo, Tokyo xAI $100,000 - $200,000 per yearWe are seeking a talented and driven Client Account Manager to join X's world-class team of media professionals. · Collaborate with Fortune 500 advertisers to understand their objectives, · recommend best practices, and develop effective, high-impact advertising campaigns. · ...
