Additional Information
Job Number
Job Category
Reservations
Location
The St. Regis Osaka, Hommachi, Chuo-ku, Osaka, Osaka, Japan, VIEW ON MAP
Schedule
Full Time
Located Remotely?
N
Position Type
Non-Management
Position Summary
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International.
Be
where you can do your best work,
begin
your purpose,
belong
to an amazing global team, and
become
the best version of you.
-
Sales Executive
6日前
Osaka, Osaka Hilton Grand Vacations ￥2 - ￥5 per yearヒルトン・グランド・バケーションズでは、新しい取り組みや品質、継続的な成長に力を注ぎ、バケーション・オーナーシップ業界をリードしています。このチームメンバーの一員として、この職務に就く方には以下のような資格や経験を応募必須条件として求めています。 · ...
-
Osaka, Osaka St. Regis Hotels & Resorts ￥430,000 - ￥690,000 per yearThe Reservation Sales Executive oversees accuracy of room blocks, reservations, and group market codes. They communicate company values and/or culture to new employees. They review and implement new Reservations procedures. · ...
-
Osaka, Osaka St. Regis Hotels & Resorts ￥120,000 - ￥180,000 per yearOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. · ...
-
Osaka confidential ￥3,600,000 - ￥6,000,000 per yearWe are seeking a dynamic and experienced Senior Sales Executive with a strong background in Direct Sales for the Power Generation or Data Center sectors. This role is ideal for a driven sales professional who can manage high-value client relationships, develop strategic partnersh ...
-
Osaka Lectra ￥400,000 - ￥1,200,000 per yearSales Executive, Fashion. The primary function of this position is to perform the sales of solutions, by actively prospecting, acquiring and closing new businesses, using various combinations of the Lectra's broad products and services. · ...
-
Osaka, Osaka Swissôtel Hotels & Resorts ￥4,000,000 - ￥6,000,000 per yearExceptional opportunity for a highly organised and proactive Planning and Coordination Executive to join Swiss/otels Nankai Osaka, a flagship 5-star international hotel. · Coordinate and Execute Events: Oversee the full process of international group bookings, MICE events, and co ...
-
Osaka Swissôtel Nankai Osaka ￥4,000,000 - ￥6,000,000 per yearJoin Swiss/otels Nankai Osaka – A World of Opportunity in the Heart of Osaka · Be part of the Accor hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for e ...
-
Osaka AccorHotel Full time￥3,000,000 - ￥4,500,000 per yearAn exceptional opportunity has arisen for a highly organised and proactive Planning and Coordination Executive to join Swiss
-
Osaka Rolls-Royce ￥5,500,000 - ￥8,250,000 per yearAs a Senior Sales Executive you will be responsible for managing and expanding our Data Center Key Accounts portfolio in Japan. · ...
-
Osaka JoVE Remote job￥400,000 - ￥800,000 per yearJoin JoVE as a Sales Account Executive and drive the adoption of our products at universities and colleges. As a rapidly growing company, we are seeking talented and ambitious individuals to join our dynamic team. · ...
-
Osaka, Osaka Lectra Türkiye ￥1,200,000 - ￥5,000,000 per yearWe invite you to embark on a journey towards the evolution of society powered by Industry 4.0 supported by Lectra Software equipment data services At Lectra major player fashion automotive furniture markets contribute revolution best-in-class technologies enabling industrial inte ...
-
Sales Executive
2ヶ月前
Kyoto, Kyoto Your Choice Inc. ￥2,300,000 - ￥6,500,000 per year国際的な企業でアジアの物事を理解し、視野を広げることができます。日本市場にも進出しています。 · ディプロマ or 学士号を有し、3年以上の電子部品関連の経験がある · チームプレーヤーであり、あらゆるレベルとのコミュニケーション能力を有する · 良好な態度を持ち、勤勉で学習意欲がある · MS Officeアプリケーション、特にMS Excelに堪能である · 英語コミュニケーション能力(中程度)を有する · ...
-
Osaka AccorHotel Full time￥4,000,000 - ￥12,000,000 per yearAccor is seeking a strategic and ambitious senior leader to drive revenue growth across its iconic hotels and brands. The Director of Revenue Management will lead a team of revenue experts, formulate and execute revenue strategies, and collaborate with the executive team on long- ...
-
Greater Osaka Area Sherwin-Williams ￥6,000,000 - ￥12,000,000 per yearCustomer Identification / Acquisition, Strategy · Account management of key global accounts within Japan · Support and expansion of distribution channel(s) · Drive the sales efforts to successful conclusion in a timely manner · Lead the development of proposals and presentations ...
-
Osaka, Osaka Swissôtel Hotels & Resorts ￥6,000,000 - ￥12,000,000 per yearWe are looking for a strategic and ambitious senior leader who can help shape the future of revenue management: drive revenue growth across our iconic hotels and brands, nurture high-performance teams and shape emerging capability, and be at the helm of sector-leading technology ...
-
BPO Delivery Manager
2ヶ月前
Osaka, Osaka IBM ￥2,500,000 - ￥6,000,000 per yearA career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. · ...
-
Osaka, Japan AccorHotel ￥120,000 - ￥180,000 per yearWe are looking for a strategic, · ambitious senior leader who can help shape · the future of revenue management: drive · revenue growth across our iconic hotels · and brands. · ...
-
Partnerships Manager
2ヶ月前
Osaka, Osaka Agoda ￥2,500,000 - ￥5,000,000 per yearWe are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. · Establish day to day communications with partner, conn ...
-
Osaka, Osaka Hilton ￥3,500,000 - ￥6,000,000 per yearThe Duty Manager assists the Front Office Manager in the administration and management of all Front Office operations to ensure profitability, control costs and quality standards, ensuring total guests' satisfaction. · Communicate effectively both verbally and in writing to provi ...
-
Osaka, Osaka Hilton ￥4,500,000 - ￥6,300,000 per yearThe Front Desk Manager assists the Front Office Manager in administering and managing all Front Office operations to ensure profitability. · ...
-
Osaka, Osaka Hilton ￥2,500,000 - ￥4,000,000 per yearWe are seeking an experienced Front Desk Service Agent to join our team at Waldorf Astoria Osaka. As a key member of our front office team you will provide exceptional service to our guests ensuring their stay with us is memorable. · ...
