Tokyo Amazon Japan G.K. Full time

Senior Program Manager - Japan Consumer Innovation (JCI) Retail Scaling Team


Join Amazon's Japan Consumer Innovation (JCI) Retail Scaling Team as a Senior Program Manager and contribute to our mission of developing selling partner capabilities through quality engagement solutions.

This role requires business-level Japanese and English skills, bringing together business acumen, empirical data, social engagement, and external technology to learn about Amazon operations, products, and programs for selling partners.

About the Role

  • Create and communicate an engagement philosophy and vision that drives change through thought leadership.
  • Champion the voice of the vendor and collaborate with local and global teams to generate innovative solutions and challenging business problems.
  • Understand the future direction of the business and adapt the delivery strategy of training solutions.

Key Responsibilities

  • Work with stakeholders on communications and events.
  • Collaborate with Legal, Finance, and internal teams to assess risks and feasibility of new program opportunities.
  • Partner with other functional teams across product and program orgs to identify selling partner needs.
  • Understand selling partner needs and execute to high expectations in a fast-paced environment.
  • Interact with stakeholders at multiple levels and in multiple locations, and work with business, marketing, tech, data, and legal teams to define and deliver training and content.
  • Anticipate bottlenecks, make tradeoffs, and balance business needs versus seller needs.
  • Maintain communication with stakeholders to efficiently define support programs.

About the Team

  • Experience in program or project management is essential.
  • Defining and executing program requirements is a plus.


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