【企業】業界トップクラス/世界53ヶ国以上に展開/日本国内で90%以上のシェアを誇るITxリテールソリューション企業
【ポジション】Field Service Specialist
【勤務地】東京都千代田区(Hybrid)
※勤務時間: 8H シフト制(土日祝、早番、遅番含む)最大週2まで在宅可能
【仕事内容】
- IT関連の問題診断と必要に応じたエスカレーション
- ソフトウェアの導入・カスタマイズ・アップグレード・移行サポート
- オフィス設備(ネットワーク、会議室システム、複合機等)の保守
- 社員PCのセットアップとソフトウェアインストール
- 日本国内でのオンサイトサポート
【求める経験】
- 4年以上のITサービスデスクまたはテクニカルサポート経験
- Windows、ネットワーク、チケッティングシステムの知識
- 日本語ネイティブ、英語ビジネスレベル(中国語できれば尚可)
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