Job Description:

Business Overview

Rakuten Group, headquartered in Japan, serves approximately 100 million users in Japan and over 1 billion globally. We offer more than 70 services across various fields, including e-commerce, payment services, financial services, telecommunications, media, and sports.

The Commerce & Marketing Company primarily provides internet services related to shopping, lifestyle, and leisure, offering a wide array of services that make daily life more enjoyable and convenient.

Department Overview

Rakuten Mart, Rakuten's warehouse-based online supermarket business, is a new business model that combines the market reach comparable to major retail chains with the agility in merchandising typically seen in small, independent stores. By leveraging the unique characteristics of this business model to develop an innovative product lineup, we aim to revolutionize the domestic food distribution market and create a more value-added society for both users and producers.

Business Planning Group
This group is responsible for the foundational aspects of further expanding the online supermarket business and improving its profitability. As a first-party business, we provide comprehensive support to ensure the smooth execution of operations that encompass customer strategy, product procurement, and logistics.

We manage overall Key Performance Indicators (KPIs) in addition to management accounting (P/L) which serves as a key business indicator. By collaborating with each department, we structurally understand the operational status of the business and work to ensure its proper execution.

Rakuten Mart:

Position:

Why We Hire

While we operate at a significant scale, our organizational structure for accelerating business growth is still in an evolving phase. As a first-party business, the roles and responsibilities of this position are crucial for optimizing and maximizing the entire operation by bridging the gap between Sales and Operations. We are recruiting new members to strengthen our acute business management system through KPI management and to advance the overall reinforcement of our business structure.

About the Food Distribution Market
Among the distribution markets for general consumers, the food distribution market is a sector where e-commerce and digitalization have been particularly slow. Rakuten aims to promote the e-commerce and digitalization of food distribution by advancing its online supermarket business, thereby empowering society through food distribution reform.
This position offers the opportunity to participate in business expansion with the goal of establishing a leading position in Japan.

Rakuten Mart's Service Area and Delivery Methods
We cover 12 million target households in the Tokyo metropolitan area and ship from two automated warehouses. By establishing an efficient delivery network using a Hub & Spoke model, we achieve same-day delivery and precise temperature control for products. Furthermore, our state-of-the-art automated warehouses significantly reduce walking time during product retrieval and product verification tasks, enabling highly efficient operations.

Position Details

In this position, you will be expected to act as a liaison with both internal and external stakeholders to solve business challenges. At the same time, you will have the autonomy to proactively form teams, develop hypotheses, and drive them through to the execution phase with a degree of discretion.

- Formulation of budget plans and management of actual vs. planned performance
- Numerical analysis of KPIs (including interviews with various departments)
- Creation of P/L and KPI forecasts, and analysis of variances between actual and planned
- Promotion of sales accounting operations in collaboration with corporate accounting
- Setting business challenges and managing meetings
- Project management and project execution

Work Environment

Organizational Structure
Entire Department: Approximately 90 members (including indirect hires)
Mart Planning & Marketing Section: 31 members
Business Planning Group: 4 members (Manager, Vice Manager, 2 Staff Members)

Background of Mid-Career Hires
- Corporate planning in the e-commerce or consumer goods marketing sector
- Recruitment specialist at a temporary staffing agency

Mandatory Qualifications:

- Experience in P/L management
- Experience in business planning, sales planning, or organizational policy and management
- Basic PC skills: Word, Excel, PowerPoint

Desired Qualifications:

- Sales experience interacting with multiple decision-makers
- Management experience (approx. 2-10 team members)
- Qualifications in bookkeeping, accounting, etc.
- Experience in corporate planning (2-3 years)
- Data science skills: SQL, R, Python, etc.

Other Information:

Additional information on Location

Rakuten Crimson House
1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

TOEIC Score exceeding 800 (or similar level of English ability) or a University Degree earned in an English-speaking country.
Proof of qualifications will be required by the time of the job offer.
If no evidence is available to prove the qualifications denoted above, taking an IP test, organized by Rakuten, during selection process is required.

Rakuten Group, Inc. Homepage Link
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- Recruitment * Employment type is detailed
- Rakuten

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