Our Trust & Safety team's commitment is to keep our online community safe.
We work hard to make sure the platform is protected and able to provide the best experience for all of our users.
Trust and Safety
Our Search Operations team supports our efforts to address objectionable or disturbing content, which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children.
The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.
It is possible that this role will be exposed to harmful content as part of the core role/as part of project/ in response to escalation requests/by chance.
This may occur in the form of images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals.
Responsibilities- Be responsible for data labeling project policy and guideline localization, implementation, and clarification for labeling teams to ensure accurate understanding of the policies and guidelines
- Ensure project quality via routinetimely inspection of labeled data, conducting analyses, and formulating action plans to improve quality
- Manage communications to ensure alignment, which includes, but is not limited to, both internal and external recurring project syncs and calibration meetings with the labeling team to support the appeal process (e.g. analyze diff cases, offer solutions and suggestions to resolve misalignments to improve accuracy)
- Support the training and golive process of the labeling team, including holding followup explanation sessions as needed, correcting test results, and handling Q&A
- Generate performance reports via analyzing, reviewing, and assembling project metrics / data
- Work closely with crossfunctional stakeholders in order to provide feedback including on data quality / SOPs / policies / and guidelines
- Additional compatible and related responsibilities which are not necessarily listed above
- Based on business requirements, you may be moved between projects
Minimum Qualifications
- Bachelor's degree or above
- Japanese fluency and English proficiency as work will involve both local and global material
- Minimum 12 years of work experience or equivalent knowledge
- Excellent communication and data analysis skills, experience in crossteam collaboration, eager to learn
- An indepth understanding of local culture and familiarity with the Internet usage habits of local users
- Willing to work with sensitive issues, including but not limited to violence or sexual content
- This role will be based in Japan office
- Proficiency with common office software, able to manipulate spreadsheets
- Familiarity with RCA methodology or labeling experience is a plus
ByteDance recognises that keeping our platform safe for the ByteDance communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some.
This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.
We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us.
We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life.
With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission.
Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users.
When we create and grow together, the possibilities are limitless. Join us.Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.Show more Show less
-
Tokyo ByteDanceWe work hard to make sure the platform is protected and able to provide the best experience for all of our users. · The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community. · It is pos ...
-
Tokyo ByteDance ￥150,000 - ￥300,000 per yearWe are committed to keeping our online community safe. Our Search Operations team supports efforts to address objectionable or disturbing content, analyzing user searches and search strategy optimization for a positive and safe user experience. · Data labeling project policy loca ...
-
Tokyo ByteDanceThe Search Model Data Quality Assurance Analyst role at ByteDance involves ensuring the accuracy of search results by analyzing user searches and optimizing search strategy. This requires working with sensitive issues such as violence or sexual content. · ...
-
Tokyo ByteDance ￥320,000 - ￥640,000 per yearThe Search Model Data Quality Assurance Analyst will be responsible for ensuring the accuracy and quality of search results on ByteDance's platforms. This includes analyzing user searches, optimizing search strategy, and addressing objectionable content. · This role will involve ...
-
Tokyo Heidrick & StrugglesAnalyst, · Support the research phase of the executive recruiting lifecycle. · research specific industries and relevant companies · support business development activities · identify prospective candidates through targeted company research · ...
-
Analyst
1週間前
Tokyo Heidrick & Struggles Full timeWe are seeking a talented Analyst to support our research phase of the executive recruiting lifecycle. Working closely with our expert Search Partners & Principals (Consultants), and connecting with team members across all levels of the Search team, Analysts receive world class t ...
-
Tokyo TEKsystems ￥1,000,000 - ￥1,800,000 per yearJoin the Human-Centered AI – Human Evaluation team at a leading GAFA company. · ...
-
Power BI Architect
1ヶ月前
Tokyo コグニザント Cognizant ￥1,200,000 - ￥1,380,000 per yearThe Power BI Architect is responsible for designing, implementing and optimizing business intelligence solutions using Microsoft Power BI. · Bilingual Fluency: Proficiency in English and Japanese (JLPT N2 or above) · 7+ years of experience in business intelligence, data analytics ...
-
Data Engineer
1週間前
Tokyo Computer FuturesJoin our client's team as a Data Engineer to help design and build scalable data pipelines and infrastructure. · ...
-
Tokyo RakutenWe are looking for a highly motivated software service engineers with commitment to customer satisfaction and a strong desire to create highest-quality Search platform for Rakuten Services. · Responsible for the delivery of search services to our customers. · Collaborate with cus ...
-
Tokyo MetLife Japan ￥2,000,000 - ￥3,000,000 per yearCollects, documents and manages business requirements. Acts as primary liaison between business users and AD project team. · ...
-
Power BI Architect
1ヶ月前
Tokyo コグニザント Cognizant ￥6,000,000 - ￥8,000,000 per yearDesign and develop scalable Power BI solutions to meet business requirements. · ...
-
Tokyo LTIMindtree+We are looking for a hands‑on engineer with experience in Microsoft Azure to build and productionize Generative AI solutions.You'll guide delivery teams and collaborate with stakeholders to ship robust AI systems. · +Benefits:Fine‑tune pretrained AI/LLM models; apply best practi ...
-
DATA 部門
4週間前
Tokyo Jobs via eFinancialCareersChoosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, · where you'll be supported and inspired by a collaborative community of colleagues around the world, · and where you'll be able to reimagine what's possible.Join u ...
-
DATA 部門
1ヶ月前
Tokyo Capgemini Full time￥2,000,000 - ￥2,800,000 per yearJoin us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. · ...
-
DATA 部門
1ヶ月前
Tokyo Capgemini ￥2,000,000 - ￥2,800,000 per yearWe imagine the future of organizations and make it real with AI, technology and people. · We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, ...
-
Tokyo Jobs via eFinancialCareersBloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. · ...
-
Tokyo ビルドプラス(旧ウォールアンドケース) ￥4,000,000 - ￥6,000,000 per yearWe are seeking a Data Analyst to join the Data Engineering team and collaborate with stakeholders across the business to turn data into insights that inform product and business decisions. · A leading fintech company in Japan providing innovative payment and credit services that ...
-
Senior Data Analyst
1ヶ月前
Tokyo RakutenWe are looking for a data analyst to work on collecting, processing, and performing statistical analyses on large datasets to discover useful information, suggest conclusions, · and support decision-making. This role provides insights to fuel business growth and enhance customer ...
-
Tokyo MetLife JapanLead Business System Analyst role leads the BSA team in managing deliverables and resources. The BSA team elicits and manages business requirements. · Analyze business requirements. · Create proper data solutions that meet functional and non-functional requirements. · ...
-
Tokyo TikTokWe are looking for a Data Team Lead to guide our team of data operation QAs in delivering high-quality annotations aligned with project goals. The ideal candidate will have leadership experience and strong project management skills. · Lead and develop a team of 25 data operation ...
