Business Development Manager

2ヶ月前

Osaka Orbcomm

A little bit about the role:

ORBCOMM currently has an opening for aBusiness Development Managerwho will be responsible for retention and expansion within a key ORBCOMM customer.The BDM is the primary representative of the company after a sale has beencompleted and the account has been onboarded.The successful incumbent will orchestrate efforts with internal teams to remove barriers for renewal andunlockadditional revenue bybrokering the customer relationship through the execution of the product roadmap.This role is based in Osaka, Japan.

Roles and Responsibilities:

  • Provide regular customer/account updates to the General Manager of the Business Unit
  • Maintain and advance key relationships to become a trusted advisor thereby ensuring customer satisfaction and driving incremental revenue.
  • You will own the pilots and testing phase with any new customer
  • Educate customers on the value of ORBCOMM's products and solutions.
  • Mobilize and orchestrate internal resources to assist in trouble shooting and resolution of complex customer problems.
  • You will be the voice between the customer and ORBCOMM and keep ORBCOMM on track and accountable for all customer requests
  • Develop a deep understanding of our customer needs and operational rhythm, and more to ensure ORBCOMM's products and services meet their ongoing requirements.
  • Identify, monitor, and provide timely and accurate forecasts in a predictable, consistent, and disciplined manner, for future sales and revenue levels.
  • Provide timely and accurate monthly sales reports.
  • Critical problem solving and ability to deliver information in a professional manner.
  • Track and report the progress of the company-client relationship and the level of Customer Satisfaction.
  • Monitor and analyze customer data to identify trends and insights.
  • Utilize project management skillsets to drive results across multiple complex projects.

    • Desired Qualifications and Experience:

  • Experience in all the areas detailed above, gained from several years' professional experience consulting with customers. Technical background with data communications and concepts and technology (H/W, S/W) and as they would relate to ORBCOMM.
  • Enthusiastic about success and is recognized by their drive and ambitious nature.
  • The BDM will be the dedicated Project Manager for all deployments on the account.
  • Superior organizational skills and outstanding communication skills, including the willingness to voice opinions in a constructive/confident manner.
  • English language is required; ability to communicate in other languages is beneficial.
  • Outstanding attention to detail is required as this is a high impact position within our organization and our industry.
  • Requirement to be on customer site 2-3 days a week. If not located in Osaka, travel requirement will be 30% in addition to flexible working hours.

    • About ORBCOMM Inc.

    ORBCOMM is a pioneer in IoT technology, empowering customers with insight to make data-driven decisions that help them optimize their operations, maximize profitability, and build a more sustainable future. With 30 years of experience and the most comprehensive solution portfolio in the industry, ORBCOMM enables the management of over a million assets worldwide for a diverse customer base spanning transportation, supply chain, heavy equipment, maritime, natural resources, and government. For more information about how ORBCOMM is driving the evolution of industry through the power of data, visit

    Interested?

    At ORBCOMM, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.

    If you are looking for a significant career opportunity and the chance to work for an established, successful, and high growth company, ORBCOMM is the ideal place for you.

    We are committed to employment equity. ORBCOMM would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

    ORBCOMM is committed to providing accommodations for persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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