JOB No. W1180
9/2~受信のみ月22万~WEBサイトについての問い合わせ対応・未経験可
新規勧誘一切なし資格も必要ありません
大手生命保険会社の
契約者専用WEBサイトの操作方法についての問い合わせ対応
をお願いします。
WEB面接も実施中
ZoomやLINEにも対応しています
- 職種
【未経験可】WEBサイトについての問い合わせ(受信のみ/昇給あり)
- 業界
コールセンター
- 仕事内容
\生命保険会社のコールセンターでのお問い合わせ対応/
すでにご契約済みのお客様から
WEBサイトの使い方のお問合せ対応のお仕事です。
サイト内の操作案内となりますので、
「ログインの仕方」「パスワードの再設定の仕方」
「登録情報の変更」などの問合せ、「解約手続きの仕方」
についてのご案内がメインです。
よくある質問は、
①契約者専用WEBサイトのログイン操作方法案内
②保険を解約したい
③名義変更したい
などなど。
応対内容の端末入力もお願いします。
PC操作は手元を見ながらでOK
全員で連携を取って行っていきますので、
人とコミュニケーションをとるのが好きな方におススメです
【研修】
段階を踏んで研修します。
平日のみ週5日 8:50~18:00
2/2~2/4:座学(入社手続き、オリエンテーション、概要)
2/5~2/19:座学(生命保険基礎、基本ルール、料金、名義変更、総合ロープレ)
3/23~4/2:座学(手続きメニュー概要、商品概要、解約、総合ロープレ)
5/1~5/18:座学(「特定商品」概要、商品概要、住所変更、総合ロープレ)
【就業環境】
休憩室、自販機、ロッカーあり
※冷蔵庫、レンジ、給湯完備
【服装】
オフィスカジュアル
【福利厚生】
・交通費規定支給
・昇給制度
・有給休暇
・社会保険完備
・定期健康診断
【応募から就業まで】
エントリー
書類選考
面接
2/2~就業スタート
- 受動喫煙対策について・屋内の受動喫煙対策あり(喫煙専用室設置)
【ハローワークに非掲載のお仕事です】
- 給与
基本給:22万円 ※昇給有
・12月以降月給225,000円
交通費:20,000円/月
- 勤務地
エリア:大阪府大阪市中央区
最寄り駅:堺筋本町駅から徒歩1分 各線本町駅より徒歩10分
- 期間
長期(3ヶ月以上)
2/2~1年以上の長期勤務
- 勤務曜日
月~金
※5月中旬以降は隔週で土曜稼働あり
- 休日・休暇
土・日・祝定休
※隔週で土曜出勤あり(5月中旬以降)
- 時間
8:50~17:50(実働8時間+1時間休憩)
※土曜日出勤の際は8:50~17:00(休憩1時間)勤務となります。
- 残業
残業ほとんどなし(10時間未満)
- 応募資格
・未経験OK
・PC基本操作の出来る方(コピー&ペーストをショートカットを使用しているなど)
・社会人経験がある方
職業紹介事業者:株式会社コマエンタープライズ
本求人は、株式会社コマエンタープライズによる
人材紹介サービスでの求人ご紹介となります。
応募いただいた後は、
株式会社コマエンタープライズからご案内を差し上げます。
- 雇用形態
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