POSITION SUMMARY
Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
-
Tokyo Mandarin Oriental ￥1,200,000 - ￥1,440,000 per year+マンダリン オリエンタル 東京では、In Room Diningのチームの一員としてCoordinatorを募集しています。成長志向をお持ちですか?私たちはファンズオブエクセプショナルになって頂ける方をお待ちしています。 · お客さまからのお電話でのご注文をお受けする業務です。# In Room Dining Coordinatorは、お客さまからのお電話でのご注文をお受けします · +Mandarin Oriental Tokyoでは、In Room Diningのチームの一員としてCoordinatorを募集しています。+Job summaryIn ...
-
Tokyo Mandarin Oriental+マンダリン オリエンタル 東京では、In Room Diningのチームの一員としてCoordinatorを募集しています。 · お客さまからのお電話でのご注文をお受け頂き、リクエストを引き出し、コーディネートをして頂く業務です。 · ...
-
Minato Marriott Full timeThe In-Room Dining Supervisor is responsible for ensuring that banquet rooms, restaurants, and coffee breaks are ready for service. They must communicate with chefs and stewards to ensure proper centerpieces are displayed on every table. · ...
-
Tokyo Four Seasons Hotels and ResortsWe are seeking an In Room Dining Supervisor to join our team at Four Seasons Hotel Tokyo at Marunouchi. As a key member of our food and beverage service, you will be responsible for ensuring the highest standards of quality and excellence in all aspects of room dining. · Flexible ...
-
Tokyo Four Seasons Hotels and ResortsWe are looking for an experienced server to join our team at Four Seasons Hotel Tokyo at Marunouchi.This is an excellent opportunity to work in a luxury hotel environment with high standards of service. · ...
-
Chiyoda Four Seasons Hotels and Resorts Full timeWe are seeking a skilled In Room Dining Server to join our team at Four Seasons Hotel Tokyo at Marunouchi. As a key member of our culinary team, you will be responsible for delivering exceptional service to our guests by providing prompt and attentive food and beverage service in ...
-
Tokyo - Marunouchi Four SeasonsWe are seeking a Server to join our team at Four Seasons Hotel Tokyo at Marunouchi! · ...
-
Tokyo - Marunouchi Four SeasonsIn Room Dining Server at Four Seasons Hotel Tokyo at Marunouchi. · ...
-
Rooms Supervisor
2週間前
Tokyo Marriott Full timeAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. · ...
-
Supervisor-Rooms
2週間前
Tokyo Marriott Full timeProcess all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. · Maintain co ...
-
Tokyo Four Seasons Hotels and ResortsWe are seeking an In Room Dining Server who will maintain professional and harmonious relationships with colleagues, · welcome guests in a warm and friendly manner, · and provide exceptional service standards.Maintain professional and harmonious relationships with colleagues. · W ...
-
Tokyo Princess Cruises ￥3,000,000 - ￥6,000,000 per yearThe Rooms Division Supervisor is responsible for ensuring that Company and Public Health standards of housekeeping, sanitation, maintenance, and related services in guests' public areas are always upheld. · This includes performing daily inspections to ensure consistent cleanline ...
-
Chūō Marriott Full timeThis position requires Native level Japanese and Business level English. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. · Identify guest reservation needs and determine appropriate room type. · Verify availability of room type and ra ...
-
Rooms Supervisor
1ヶ月前
Tokyo, Tokyo The Ritz-Carlton Hotel Company, L.L.C. ￥2,000,000 - ￥2,800,000 per yearAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. · ...
-
Tokyo, Japan Marriott Hotels ResortsThis position requires Native level Japanese and Business level English. The supervisor will process all reservation requests, changes, and cancellations received by phone, fax, or mail. · ...
-
Tokyo, Tokyo Bvlgari Hotels & ResortsThis position requires Native level Japanese and Business level English Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain ...
-
Tokyo, Tokyo Bvlgari Hotels & ResortsThis position requires Native level Japanese and Business level English Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type Verify availability of room type and rate Explain ...
-
Tokyo Princess CruisesCome and join our team as Rooms Division Supervisor on board one of our magnificent cruise ships! We are seeking a highly motivated individual who will oversee the housekeeping operations in guest and teammate public areas as well as guests and officers' rooms. You will ensure th ...
-
Minato Marriott Full time+Answer guest requests, questions or concerns via telephone, email, chat and mobile devices. · +Welcome guests according to company standards. · Answer telephones using appropriate etiquette · ...
-
Receiving Clark
2週間前
Minato Marriott Full timeReceive and process deliveries and account for incoming freight based on invoice and receiving reports. · ...
-
〒- 東京都 港区 高輪, Marriott InternationalAnswer guest requests and questions via telephone and email. · ...
