【仕事内容】
顧客との関係を構築し、課題を理解することが求められます。
顧客の経営層との関係を構築し、信頼できるアドバイザーとしての地位を確立します。
担当顧客の経営課題を特定し、解決に向けた提案を実施いたします。
社内のデリバリーチームと連携することで顧客満足度を担保いたします。
【具体的には】
・ 業務内容1.顧客との関係構築・課題理解
・ 顧客の経営層(CEOやその直下の経営陣)との関係性を構築し、
信頼できるアドバイザーとしての地位を確立
・ 担当顧客の役員ごとの予算、ステークホルダー管理
・ 担当顧客の業界動向、経営課題を把握
業務内容2.提案作成
・ 担当顧客の経営課題を特定し、解決に向けた提案を実施(ソリューションアーキテクトと連携して実施)
・ 中長期でのバリューマップ・提案領域を設計(ソリューションアーキテクトと連携して実施)
業務内容3.実行支援
・ 担当顧客経営層の意見を継続的に取得し、社内のデリバリーチームと
連携することで顧客満足度を担保(デリバリーリードと連携して実施)
【求める人材】
・ CXOレベルの経営幹部および上級管理職との、信頼に基づく長期かつ持続可能な関係性構築力
・ 新規案件の創出力
・ 小売業界の全体動向及び実オペレーションに対する詳細理解
・ 企業経営層に対するコンサルティング経験もしくはソリューション型の営業の経験10年以上
・ 戦略的な思考力:経営課題の把握、経営課題解決力
・ 契約案件の収益管理能力
【歓迎】
・ データ活用ツールの使用または提案経験
・ 顧客課題に対してデータ利活用ソリューション/AIソリューションを提案した経験
・ Python(プログラム言語)、SQL、AI
・ クラウドに関する一定の技術理解、データ活用ツールの使用または提案経験
・ Python(プログラム言語)
【給与】
年収700~1000万円,※職務経験を考慮のうえ決定いたします。
【勤務地】
東京都港区
【勤務時間】
08:30~17:15
【雇用・契約形態】
【待遇・福利厚生】
通勤手当
【休日・休暇】
慶弔休暇 年末年始 夏期休暇 有給休暇
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