Tokyo Stryker Japan KK Full time

TheTransportProductEngineerprovidesday-to-dayproductsupportandtechnicalexpertisetocustomers,collaboratingwiththesalesteamandProductManagertodeliversuperiorcustomersupport.brbr*Respondtocustomerenquiriesandrequests,includingspareparts,inventorymanagement,andqualityandserviceagreements.br*ActasaconduitbetweencustomerproducttechniciansandStryker'stechnicalservicespersonnel.br*Maintaincommunicationwithglobalstakeholderstosupportproductinquiry,FieldActions,andRecall.br*Providetechnicalsupportforpre-salesandpost-salesproductenquiries,andgrowbusinessrelationshipswithinStrykerandwithexternalparties.br*Gatheranddisseminateclientfeedback,andidentifychangesneededincontentandmarketingmaterials.br*Developanin-depthunderstandingofcompetitorproducts,activities,andkeywins.br*Supportthegrowthofmarketshareintheregion,andachievesalesbudgettargets.brbrThisrolerequiresatechnicallymindedprofessionalwithexperienceinconnectingtechnicalandoperationalknowledgewithasalesfunction,andaproventrackrecordofsuccessinatechnicalrole.brbrKeyskillsinclude:br*Excellentnetworkingskills,withtheabilitytocollaboratewiththirdpartiesinvolvedinthesalescycle.br*Effectivecommunicationatalllevels,withtheabilitytomaintainhigh-levelrelationshipswithkeystakeholders.br*Provenhigh-levelproblem-solvingskills,withtheuseofinitiativetoresolveissuesandqueries.br*Provenabilitytoorganiseprojectworkflowandmeetdeadlinesinafast-pacedenvironment.brbrTravelisexpectedtobeapproximately50%throughoutJapan.



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