Job Description
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health.
At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors:
- Keep customers front and center in all of our work.
- Be accountable and deliver on commitments.
- Drive continuous improvement.
- Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment.
We are looking for a Field Applications Scientist, to be based in Japan. You will provide remote and on-site customer training and applications support and facilitate instrument sales by conducting technical seminars and product demonstrations. In addition, you will manage customer sites with the goal of maximizing the use of the Mass Cytometry platform in the field primarily in Japan. If you enjoy bringing new technologies to market, embrace challenge, and work well in a flexible and multidisciplinary environment, then this position may be for you.
ESSENTIAL DUTIES:
- Conduct on-site and in-house customer training courses.
- Provide phone-, email-, and in-person customer applications support, including troubleshooting issues related to user technical skill, instrument operation, experimental design, and data analysis.
- Assist in the creation and review of technical materials (manuals, application notes, presentations).
- Provide technical sales support by conducting applications-based seminars and product demonstrations.
- Manage proof-of-principle experiments for potential customers evaluating or writing grant applications for purchase of the CyTOF.
- Conduct new product evaluation/testing with R&D and beta test sites.
- Provide constructive personal and customer feedback to R&D team.
- Create and maintain support information in the company enterprise database.
- Communicate project status, issues to management, users and staff.
- Interacts with customers and distributors to resolve issues, sponsor projects, provide technical support, and build relationships.
- Interface with cross functional work teams such as field services, customer support/services, product management, manufacturing and marketing/sales.
- Timely and professionally handle field support calls and issues arising from customer sites, triage with field service engineer as appropriate.
- Ensures timely and effective resolution to customer problems and issues. Ensures that all customer calls/cases are properly received, logged, and tracked until resolution.
EDUCATION AND EXPERIENCE:
- M.S. in life sciences is required. Ph.D. and strong immunology background preferred.
- 3-5 years of hands-on experience in biochemistry, molecular biology, or cell biology lab is required.
- Skilled in troubleshooting software, instrumentation, applications, and analysis of flow cytometry and/or mass spectrometry platforms.
- High level bioinformatics skills are highly desirable.
- Proficient in Word, Excel, Powerpoint.
- Excellent organizational skills and technical writing ability.
- Strong communication skills and experience delivering scientific presentations.
- Commitment to customer service.
- Independent thinker with excellent problem solving and interpersonal skills.
- Collaborative attitude within and outside own discipline.
- Excellent verbal and writing skills for English language is required of this job.
- Approximately 60% - 70% travel in Japan, with some international travel.
Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
-
Tokyo Physics World ￥9,000,000 - ￥12,000,000 per yearWe are looking for an Application Scientist to join our team in Tokyo, Japan. As an Application Scientist, you will be employed by our parent company, Rohde & Schwarz Japan, on site in Japan, while working closely with the Zurich Instruments team and customers. You will provide q ...
-
Tokyo Zurich Instruments ￥5,000,000 - ￥10,000,000 per yearJoin a diverse, open, and transparent work environment that values personal development. Thrive in a cooperative team, where distributed decision-making enables you to make a substantial impact from the start. · Provide quantum solutions to ensure scientific and commercial succes ...
-
Japan Zurich Instruments ￥500,000 - ￥1,500,000 per yearWe are a leader in advanced test and measurement instruments and control electronics for quantum computing. This is an excellent opportunity to work with our team and customers in Japan. · Provide quantum solutions to ensure scientific and commercial success. · Maintain customer ...
-
Japan Zurich Instruments ￥6,000,000 - ￥12,000,000 per yearZurich Instruments is a leader in advanced test and measurement instruments and control electronics for quantum computing. Our solutions support scientists and high-tech companies worldwide in pioneering research and developing next-generation quantum computers. · Provide quantum ...
-
Tokyo Specialized Group ￥4,000,000 - ￥12,000,000 per yearWe are looking for an Application Scientist to join a leading company in quantum technology. Your main role will be to strengthen customer relationships and help expand the market by providing effective quantum solutions. · Provide customized quantum solutions and support, includ ...
-
Tokyo quadric, Inc Full time ￥12,000,000 - ￥20,000,000 per year+Job summary · The Field Application Engineer will work closely with Business Development Product Engineering to provide preand post-sales technical customer support. · WorkwithBusinessDevelopmenttosellthetechnologyfrom · +Analyzetechnologicalproblemsbroughtinbycustomersandcommun ...
-
Tokyo Commscope ￥8,000,000 - ￥16,000,000 per yearWe are seeking an Engineer, Field Application to provide pre-sales and post-sales product and technical support for our Broadband BU in Japan. The successful candidate will assist internal and external customers as a contributing team member, providing application engineering sup ...
-
Tokyo, Japan quadric ￥120,000 - ￥180,000 per yearThe Field Application Engineer (FAE) will work closely with Business Development, Product, and Engineering to provide pre-and post-sales technical customer support. · Work with Business Development to sell the technology from · Work with customers to install SDK and algorithms a ...
-
Tokyo Zurich Instruments ￥9,000,000 - ￥12,000,000 per yearWe are looking for an Application Scientist to join our team in Tokyo. As an Application Scientist, you will be responsible for providing quantum solutions to ensure scientific and commercial success, delivering application-specific support, and maintaining customer contacts. · P ...
-
Tokyo Physics World ￥9,000,000 - ￥12,000,000 per yearJoin a diverse, open, and transparent work environment that values personal development. Thrive in a cooperative team, where distributed decision-making enables you to make a substantial impact from the start. · Provide quantum solutions to ensure scientific and commercial succes ...
-
Tokyo, Tokyo Littelfuse ￥4,500,000 - ￥9,000,000 per yearThe Field Application Engineer will drive new business by understanding market trends and specific needs on customer side. They will collect necessary changes on standards and technical requirements. · Primary technical contact for OEMs & 1st Tier engineering to support the appli ...
-
Tokyo Littelfuse ￥720,000 - ￥1,080,000 per yearLittelfuse is one of America's Best Mid-Sized Companies (Forbes) and has been named one of the Best Places to Work in Illinois (Best Companies Group) for 11 consecutive years. With its global headquarters in Chicago, Illinois, USA, Littelfuse is a leading manufacturer of electron ...
-
Tokyo, Tokyo Novatek Microelectronics Corp. ￥900,000 - ￥1,200,000 per yearOn-site support and issue analysis for Game console or Electric Vehicle customers, technical troubleshooting for ESD, EMI, software compatibility, and issues in capacitive touchpad products, technical training and product demonstrations directly with OEM/ODM customers. · Masterr' ...
-
Tokyo, Tokyo Qualcomm ￥10,000,000 - ￥20,000,000 per yearNew director to have responsibility for regional automotive system level Field Application Engineer directly supporting regional customers and closely working with QCT San Diego product team especially AD/ADAS and next generation new E/E architecture proposal. · Understanding of ...
-
Tokyo, Tokyo Qualcomm ￥4,000,000 - ￥10,000,000 per yearJoin Qualcomm IE-IOT Task Force team and work with a team of highly motivated and experienced engineers and industrial players in Japan region for designing & developing system on modules and products based on Qualcomm's exciting new IoT focused SoCs with cutting edge AI, Machine ...
-
Tokyo, Tokyo ANDREW an Amphenol company ￥3,000,000 - ￥6,000,000 per yearJoin our team and help shape the future of wireless connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. · Provide innovative product ideas, customer perspective, and research into product developments. · ...
-
Tokyo Michael Page ￥5,000,000 - ￥10,000,000 per year細胞治療や遺伝子治療の最先端の知識を · 豊富なキャリア成長の機会、充実な福利厚生 · 顧客に対する技術的な指導やワークショップの実施 · 科学セミナーやラウンドテーブルでの知識共有 · 市場動向を調査し、製品ポートフォリオの強化をサポート · 顧客と社内の研究開発チームとの連携を円滑に進め、新プロジェクトを支援 · 生物学や細胞生物学の学位(修士もしくは以上は尚可) · CAR-Tや幹細胞治療に関する知識 · 社内外の方とコミュニケーションが取れる能力 · ...
-
Tokyo Siemens ￥4,000,000 - ￥6,000,000 per yearDo you want to lead Japan's semiconductor industry with your skills at Siemens? · As a Senior Field Applications Engineer, this is your chance to be a true innovator, introducing modern Siemens CICV AMS/Solido platforms to top Japanese companies and revolutionising their design e ...
-
Tokyo, Tokyo ArterisAs a Senior Field Application Engineer at Arteris, you will work in a team of application engineers and become an expert in Arteris Network-on-Chip (NoC) technology for the most advanced System-on-Chip (SoC) technology Industry. · Mandatory to have more than 5 years' experience i ...
-
Greater Tokyo Area Schrödinger ￥6,000,000 - ￥12,000,000 per yearSchrödinger Corporation, a Japanese subsidiary of Schrödinger in the United States, seeks an Applications Scientist for our Materials Science team. Schrödinger, the leading software and service provider for atomic-scale modeling and physics-based chemical simulations, is revoluti ...
-
Tokyo NVIDIA ￥10,000,000 - ￥20,000,000 per yearWe are now looking for a Senior Field Applications Engineer NVIDIA's AI platforms have already made a major impact across leading academic institutions, start-ups, and the world's largest enterprise companies. We need passionate, creative, and driven individuals to help us contin ...
