化粧品業界で高い評価を得ているクライアント企業が、CRMプロジェクトマネージャーを募集しています。顧客体験戦略の実行と最適化を推進するこのポジションでは、プロジェクト管理スキルを活かしながら、戦略的な取り組みに貢献できます。日本語と英語のバイリンガルスキルを活かし、ダイナミックな職場環境で活躍したい方に最適です。
主な業務内容 / Key Responsibilities:
- Implement CRM systems to enhance customer experience
- Manage CRM projects to meet timelines and deliverables
- Collaborate with IT and marketing for project execution
- Gather and prioritize CRM project requirements
- Coordinate CRM projects with global teams
- Communicate CRM project needs to diverse stakeholders
応募資格 / Qualifications:
- Japanese language proficiency at native level (mandatory)
- 3+ years experience in EC or CRM system projects (mandatory)
- Experience with crossfunctional teams for system projects (3+ years)
- Fluent communication skills in Japanese and English (speaking and writing)
- Experience with CRM tools like Salesforce or HubSpot is preferred but not mandatory
- Familiarity with project management software like Jira or Trello is preferred but not mandatory
- Understanding of customer experience optimization technologies is preferred but not mandatory
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