Description
Takeda is a renowned global biopharmaceutical company with a strong focus on research and development, dedicated to improving health outcomes worldwide. With a rich history spanning over 240 years, we are committed to pioneering transformative treatments for patients.
The Head of Digital Patient Experience at Takeda plays a crucial role in developing innovative digital strategies to enhance patient and donor engagement. This position drives the optimization of digital patient interactions, from initial discovery to ongoing support.
- Develop engaging digital initiatives utilizing Takeda's digital HUB services to support patients throughout their healthcare journey.
- Enhance digital experiences for donors to ensure seamless online interactions that promote lasting engagement.
- Expand external digital experiences to reach and assist patients beyond traditional care settings.
- Utilize cutting-edge digital tools and analytics to effectively identify and engage with patients, enabling proactive interventions and support.
- Lead the creation and execution of digital patient engagement strategies through Takeda's digital HUB services.
- Drive the design and improvement of patient-centric digital platforms to deliver exceptional user experiences.
- Manage the integration of digital patient experiences to align with patient needs and Takeda's therapeutic areas.
- Utilize data insights to understand patient behaviors and optimize digital strategies for improved engagement.
- Develop diverse digital channels for omnichannel patient engagement and a seamless experience.
- Collaborate cross-functionally to ensure a consistent and supportive digital journey for all stakeholders.
- Maintain high standards of digital experience quality and ensure regulatory compliance in all digital initiatives.
- Establish and nurture online patient communities to encourage interaction, feedback, and peer support.
- Innovate digital outreach techniques to enhance patient acquisition strategies through insightful analytics.
Leadership
- Vision and Strategy: Develop a clear vision and strategy for the digital transformation aligned with business objectives.
- Business Alignment: Ensure alignment of digital strategy with business goals by collaborating with key stakeholders.
- People Management: Provide mentorship and create a culture of innovation and collaboration within the team.
- Communication: Effectively communicate digital strategies across all levels of the organization.
- Influencing Others: Inspire stakeholders to embrace digital transformation and support initiatives.
- Managing Change: Lead change management efforts for smooth adoption of new technologies and processes.
Decision-making and Autonomy
- Demonstrated experience in driving organizational change and managing risk effectively.
- Skilled in risk management, including identification, analysis, tracking, and resolution of project risks.
Interaction
- Internal Relationships: Engage with internal stakeholders across functions to align on strategies and drive successful digital initiatives.
- External Relationships: Build and maintain relationships with external partners to drive innovation in the biopharmaceutical sector.
- Span of Engagement: Participate in strategic planning, project management, and cross-functional collaboration activities.
- Nature of Engagement: Communicate vision and progress clearly, collaborate with teams, and influence others towards digital transformation.
- Relationship Building: Establish strong relationships with stakeholders to navigate organizational dynamics and drive digital transformation.
Innovation
- Utilize scientific knowledge to drive innovation and collaborate effectively within the organization.
- Promote knowledge sharing and foster a culture of innovation and continuous improvement.
- Foster a culture of innovation by encouraging creative thinking and calculated risk-taking.
- Embrace risk-taking by evaluating risks and rewards, empowering employees to propose innovative ideas.
Takeda Compensation and Benefits Summary
Takeda offers competitive compensation and benefits packages to employees, ensuring equitable pay practices and opportunities for professional growth.
For Location:
Cambridge, MA
U.S. Base Salary Range:
$205,000 - $322,300.00
Employees may be eligible for various incentives, medical benefits, retirement plans, insurance coverage, and well-being programs.
EEO Statement
Locations
Cambridge, MA
Tokyo, Japan
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time
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