Responsibilities:
- Provide hands-on technical mentorship, workshops, demonstrations, and training sessions to customers.
- Conduct scientific seminars and facilitate round table discussions to exchange knowledge and effective methodologies.
- Discover new opportunities and identify gaps in our current portfolio by staying informed about market trends.
- Serve as a liaison between customers and our internal R&D and product management teams, ensuring effective communication and teamwork.
- Collaborate closely with marketing teams to support new projects and build client-focused content.
- Exchange effective approaches with technical training teams from around the world to continuously improve our processes.
Requirements:
- Bachelor's, Master's, or PhD degree in Biology, Cell Biology, or a related field.
- Minimum 5 years of experience with a strong understanding of CAR-T cell manufacturing process, viral vector production, human stem cells, and stem cell-based therapies.
- Practical experience in culturing and differentiating stem cells for clinical manufacturing applications.
- Familiarity with closed system cell manufacturing platforms and knowledge of challenges involved in transitioning to clinical workflows.
Qualifications:
- Excellent oral and written communication skills.
- Demonstrate judgment, tact, and subtlety when interacting with customers and handling confidential information.
- Self-motivated, passionate, and collaborative.
- Excel in customer-facing roles and enjoy working with cross-functional teams.
Working Conditions: This position involves working in both office and laboratory environments. Travel up to 50% of the time may be required to support customers and sales specialists.
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