We have an exciting career opportunity for a technical talent to join our Japan team as Senior Application Scientist. This position is Japan based and will report into the Asia Application Development Leader.
Your Focus
As Senior Application Specialist, you will be responsible for technical growth and support projects at assigned customers, while working in close cooperation with respective Account Managers. You will play an important role with pharmaceutical customers, representing technical community as problem-solvers. Often the first to identify new opportunities, you will collaborate with the Product and Process R&D groups to develop new products or process technology to support customers. The role will see you providing the critical link between customers and technical expertise, from troubleshooting to supporting processing of existing products at customers, to defining new product applications and modifying existing products to meet new customer needs.
How you will contribute
- Partner with the commercial team to understand how you can help deliver and exceed the business performance targets. Developing customer intimacy and generating or presenting relevant, credible, high quality technical information for targeted customers.
- Constantly engage with customers, building productive and collaborative trust-based relationships with the assigned accounts.
- Cover immediate action and troubleshooting at customers in close cooperation with Sales, Research and manufacturing activities, including sampling, identifying problem source and reporting.
- Participate and follow application and product development activities. Lead implementation at core customers in cooperation with other AD&I Scientist /R&D colleagues and in alignment with the business strategy.
- Ensure product quality and performance standards meet customer needs through continuous evaluation of product. Handle customer specification requests, access and analyze QA/QC data and information.
- Work closely with customers to ensure existing products projects run smoothly and position IFF new products and technologies.
- Present technical papers at conferences, in webinars and other external situations to promote IFF products and technology.
- Collaborate with regulatory team to support product registration, technical consulting and communication with local regulatory authorities, such as ChP and exert technical impacts on regulatory representing IFF.
Job Requirements
What you will need to be successful
- PhD or Master's degree in Pharmaceutical Science or relevant discipline.
- Master's degree with over 9 years experience or PhD with over 6 years hands-on experience from pharmaceutical company or similar industry is required.
- Industry experience in formulation of immediate and modified release oral solid dosage forms. Knowledge in nutraceuticals is a plus.
- Industry experience in formulation of liquid suspension & semi-solid dosage forms, such as gel, cream, lotion is a plus.
- Ability to influence customer's decision in selecting excipients in their Pharma drug products.
- Ability to articulate and showcase product attributes as benefits that are relevant and meaningful to customers.
- Ability to present complex technical information into business language for various audiences.
- Expertise in trouble shooting and providing solutions for our customers using IFF products.
- Proven track record in technical service and product development experience.
- Willingness to travel of up to 40-60%, mainly within Japan but may expand to Asia Pacific or global sites.
- Good English and Japanese language communication skill, fluency in other languages will be advantageous.
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