Tokyo Specialized Group
WMS Technical Consultant - Japanese Speaking WMSテクニカルコンサルタント - 日本語対応


Our client, a reputable global solutions company in the IT industry, is seeking a WMS Technical Consultant - Japanese Speaking.

This role offers the opportunity to engage with global customers, resolve complex issues, and contribute to knowledge sharing and process improvement.


Key Responsibilities:

  • Resolve global customer issues within defined SLAs
  • Document solutions and create knowledge articles
  • Replicate and maintain customer environments
  • Act as technical POC for customer cases
  • Coordinate with teams for case resolution
  • Conduct webinars on WMS solutions for customers

Qualifications:

  • Fluent in Japanese (mandatory)
  • Understanding of Warehouse Management Systems (WMS)
  • Experience with Oracle RDBMS and SQL
  • Experience in Technical Support for enterprise applications
  • Business level English is preferred but not mandatory
  • Experience with UNIX (Solaris, HP, AIX)
  • Knowledge of WMS functionalities: Inbound/Outbound, Picking, etc.
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