Tokyo Specialized Group

WMS Technical Consultant - Japanese Speaking WMSテクニカルコンサルタント - 日本語対応
Our client, a reputable global solutions company in the IT industry, is seeking a WMS Technical Consultant - Japanese Speaking. This role offers the opportunity to engage with global customers, resolve complex issues, and contribute to knowledge sharing and process improvement.

Key Responsibilities:

    • Resolve global customer issues within defined SLAs
    • Document solutions and create knowledge articles
    • Replicate and maintain customer environments
    • Act as technical POC for customer cases
    • Coordinate with teams for case resolution
    • Conduct webinars on WMS solutions for customers

Qualifications
:

    • Fluent in Japanese (mandatory)
    • Understanding of Warehouse Management Systems (WMS)
    • Experience with Oracle RDBMS and SQL
    • Experience in Technical Support for enterprise applications
    • Business level English is preferred but not mandatory
    • Experience with UNIX (Solaris, HP, AIX)
    • Knowledge of WMS functionalities: Inbound/Outbound, Picking, etc.


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